Paytm fasttag recharge is successful on Park+ but balance not reflecting in Paytm fastag

[Digitalguy]

I have recharged my paytm fasttag recharge on 22 oct, 23 oct & 24 oct and recharge is successful on Park+ but balance not reflecting in my Paytm fastag.

Customer support is saying they are checking.

How long will it take to reflect the balance? Are Paytm fastag limits revised?

 

[D₹V]

I have recharged my paytm fasttag recharge on 22 oct, 23 oct & 24 oct and recharge is successful on Park+ but balance not reflecting in my Paytm fastag.

Customer support is saying they are checking.

How long will it take to reflect the balance? Are Paytm fastag limits revised?

@Abhishek012 will tell

 

[Walter White]

I have recharged my paytm fasttag recharge on 22 oct, 23 oct & 24 oct and recharge is successful on Park+ but balance not reflecting in my Paytm fastag.

Customer support is saying they are checking.

How long will it take to reflect the balance? Are Paytm fastag limits revised?

Fail ho jayega transaction....mera same day pe issue hua tha aj refund bhi aa gaya

 

[vasanth_ece]

Mine is pending from 22nd oct onwards.Neither success nor failed.

 

[Digitalguy]

Mine is pending from 22nd oct onwards.Neither success nor failed.

Please keep me posted on this.

Park+ Order status is "Processing" till now. Raised the ticket but closed it without refund.

They have neither provided me with any sort of refund and neither the recharge was processed.

 

[vasanth_ece]

Please keep me posted on this.

Park+ Order status is "Processing" till now. Raised the ticket but closed it without refund.

They have neither provided me with any sort of refund and neither the recharge was processed.

@Digitalguy ,never ever seen the customer support like this in my life They keep giving same response everyday.
I have already disputed the transaction with my card provider,as I completely lost hope in their cus. Support.

 

[Dr. Drake]

Park+ plus has customer support. This is some news!!

Good app with pathetic support lost about 2+ products plus 1K voucher on this app

 

[Digitalguy]

@Digitalguy ,never ever seen the customer support like this in my life They keep giving same response everyday.
I have already disputed the transaction with my card provider,as I completely lost hope in their cus. Support.

How to Dispute Transaction in SBI Credit Card? As Park+ Order status is "Processing" till now

 

[Digitalguy]

My Park+ Order (8 oct) status is "Successful". but balance not reflecting in my Paytm fastag. They have not provided me refund.

You need to cross-check the Paytm Wallet statement with your credit card.

Any Grievance Redressal Mechanism in Park+? If yes Please do share email id.

 

[vasanth_ece]

My Park+ Order (8 oct) status is "Successful". but balance not reflecting in my Paytm fastag. They have not provided me refund.

You need to cross-check the Paytm Wallet statement with your credit card.

Any Grievance Redressal Mechanism in Park+? If yes Please do share email id.

No checked with paytm wallet.Recharge not happened.

 

[vasanth_ece]

How to Dispute Transaction in SBI Credit Card? As Park+ Order status is "Processing" till now

SBI card app--- Services--- Dispute transaction

 

[vasanth_ece]

@Abhishek012 normally fasttag recharge will be successful or failure in a period of 3-5 days.
What's going on here.even after 7 days it's still processing?

 

[Digitalguy]

@Digitalguy ,never ever seen the customer support like this in my life They keep giving same response everyday.
I have already disputed the transaction with my card provider,as I completely lost hope in their cus. Support.

You can contact the Grievance Officer - grievance.officer@mparkplus.com

I am also fed up with the system's automated responses to queries.

 

[Digitalguy]

@Abhishek012 normally fasttag recharge will be successful or failure in a period of 3-5 days.
What's going on here.even after 7 days it's still processing?

My Park+ Order (8th oct) status is "Successful". but balance not reflecting in my fastag. They have not provided me refund even after 20 days.

 

[vasanth_ece]

You can contact the Grievance Officer - grievance.officer@mparkplus.com

I am also fed up with the system's automated responses to queries.

Guess this email is bouncing.. I think correct email is grievance.officer@myparkplus.com . Even their site has wrong email address.

 

[iAmPm]

any resolution ?

Guess this email is bouncing.. I think correct email is grievance.officer@myparkplus.com . Even their site has wrong email address.

 

[Digitalguy]

any resolution ?

As per grievance officer email, Refund is initiated and it will reflect in 7-10 working days. But No action taken by support team.

 

[Ragul]

Anyone got refund? Any resolution pls?

 

[Digitalguy]

Update :
Refunded recharge amount but convenience fee are not refunded.
Refund transaction dates are 22 oct, 23 oct & 24 oct but refunded actually on yesterday.

 

[Digitalguy]

Anyone got refund? Any resolution pls?

Contact to grievance officer