Paytm fasttag recharge is successful on Park+ but balance not reflecting in Paytm fastag

[Digitalguy]

I have recharged my paytm fasttag recharge on 22 oct, 23 oct & 24 oct and recharge is successful on Park+ but balance not reflecting in my Paytm fastag.

Customer support is saying they are checking.

How long will it take to reflect the balance? Are Paytm fastag limits revised?

 

[Ragul]

Contact to grievance officer

Can I get correct mail id please?

 

[Digitalguy]

Can I get correct mail id please?

Email to grievance.officer@myparkplus.com

 

[vasanth_ece]

Finally got the refund. Mail to grirvance officer works.

 

[Ragul]

Finally got the refund. Mail to grirvance officer works.

May I know when did you mail and when it refunded back?

 

[vasanth_ece]

May I know when did you mail and when it refunded back?

Same mail that @Digitalguy responded.It took me a total of 10 days

 

[Digitalguy]

Mail response time - 3 working days
Refund - 7 working days

 

[vasanth_ece]

Mail response time - 3 working days
Refund - 7 working days

Forget about Mail response time..I thought little suspicious, as refund should come within 5 working days else transactio should fail.But here nothing happened..Saw some people in twitter, its gets procesing status even after 45 days..

 

[Digitalguy]

Forget about Mail response time..I thought little suspicious, as refund should come within 5 working days else transactio should fail.But here nothing happened..Saw some people in twitter, its gets procesing status even after 45 days..

a) Order Status till 29 oct - "Processing" of orders - 22 oct, 23 oct & 24 oct
Then Order Status - "Refunded"

b) Order Status till 21 oct - "Successful" of orders - 8 oct
but not shown in paytm.
Then Order Status - "Refunded"

Orders don't fail automatically after 3 days. I was fed up with the system's automated responses to queries.

Your fasttag recharge is not reflecting in Paytm in case of success. This is a point to be noted.

Takeaway - You need to cross-check the Paytm Wallet statement with your credit card.

 

[Pack_of_Cards]

Guess this email is bouncing.. I think correct email is grievance.officer@myparkplus.com . Even their site has wrong email address.

Yar Yaha kaun galti karta hai. Bhagwan malik hai Park+ ka

 

[skywalker]

Seems like Park+ is not offering good services. A lot of people are considering choosing Park+ FASTag now, since Paytm FASTag won’t work. They should not choose Park+ FASTag since a lot of reviews on the App Store also say that their customer support is terrible and FASTag recharges and payments fail many times, and refunds also take a lot of time it seems.