Check if you have LTF NEO Rupay card offer with AXIS Customer Care by asking them to send Card Upgrade Consent SMS

[SSV]

Hi Guys and Gals

Call CC and ask them to send NEO Rupay card offer SMS to your mobile..
In this SMS you will find whether you have LTF offer or it is a chargeable offer…

When I called them they could not see any LTF offer for me in their system, but when he sent the SMS I could see that it’s in fact LTF and I gave the consent by giving the OTP on that offer link…

This could be useful for someone to have an axis LTF cc without applying for it

SMS will look like below:

 

[its_karan]

Pehele toh us faltu si robotic female se baat karo

Baar baar puchti h kya problem

Are tu hi toh problem

Bahut gussa aata h

Tujhe AXAA Beach ghumado

Aachalti kya

 

[Shubham Yadav]

Tujhe AXAA Beach ghumado

Aachalti kya

 

[sandhu_karmjeet]

I saw this thread and called. Already had kiwi nd my zome ltf. Asked them about any new card offer. They straight away said neo rupay ltf. Sent consent message and showed in app immediately. I'm able to transact via upi as well straight away.

 

[Sourabh_13]

1860-419-5555 & 1860-500-5555 (charges applicable) .... until 10pm
Toll free line: 1800-103-5577.......until 8pm

I had called on 1800-103-5577 at 8:32PM. Pressed 3 for credit card and then call got connected instantly to a human agent.

 

[Collector_sahab]

I have got the same Neo Rupay upgrade offer on My Myzone visa. However, I can also see an Axis Privilege CC while choosing card for upgrade.


Now, those who are confused about whether their previous card (Myzone) will be closed if they take Neo upgrade, since both share the same Reward Platform. I am here to help.

When I selected the privilege cc, I was explicitly told, that my previous card myzone will be closed post 45 days of activation of upgraded card.

But when I selected Neo for upgrade, it was mentioned that my previous card will continue working post deliverery of the Neo Upgrade.

So I guess it is clear now. I know TnC mentions about the Rewards Platform match criteria, but if this distinctive message (the marked one) is mentioned in the upgrade application, and since both Privilege and Neo share the same Reward Platform (EDGE), there should not be any further doubt.

 

[panchabhut]

Already have paid Airtel, LTF FK, LTF myzone. Also have TN Infinity as rupay card.
So would it be useful to switch from myzone to neo?

 

[Rahul Gupta]

Axis Support available only till 8 pm?

Until 10 pm

They have 24hours service. I called them just now and an agent was there.

 

[Rahul Gupta]

I have got the same Neo Rupay upgrade offer on My Myzone visa. However, I can also see an Axis Privilege CC while choosing card for upgrade.


Now, those who are confused about whether their previous card (Myzone) will be closed if they take Neo upgrade, since both share the same Reward Platform. I am here to help.

When I selected the privilege cc, I was explicitly told, that my previous card myzone will be closed post 45 days of activation of upgraded card.

But when I selected Neo for upgrade, it was mentioned that my previous card will continue working post deliverery of the Neo Upgrade.

So I guess it is clear now. I know TnC mentions about the Rewards Platform match criteria, but if this distinctive message (the marked one) is mentioned in the upgrade application, and since both Privilege and Neo share the same Reward Platform (EDGE), there should not be any further doubt.

My friend is having myzone mc and neo rupay together.

 

[Strange]

They have 24hours service. I called them just now and an agent was there.

Which number you called and How did you connect?

 

[Rahul Gupta]

Which number you called and How did you connect?

18604195555 I just called and it asked me to press 1 for debit card pin generation or wait on call to speak to an agent then after 5 seconds it connected me to an agent.

 

[Strange]

18604195555 I just called and it asked me to press 1 for debit card pin generation or wait on call to speak to an agent then after 5 seconds it connected me to an agent.

Was he from Credit card department?

 

[varun__goel_]

They have 24hours service. I called them just now and an agent was there.

Card issued ?

 

[Rahul Gupta]

Was he from Credit card department?

He said he manages both accounts and cards. For loan he will transfer the call.

Card issued ?

Got neo ltf in day time. I was trying for myzone ltf but they told as neo is generated same day they couldn't. Asked me to try after card delivery.

 

[varun__goel_]

He said he manages both accounts and cards. For loan he will transfer the call.

Got neo ltf in day time. I was trying for myzone ltf but they told as neo is generated same day they couldn't. Asked me to try after card delivery.

Not able to connect

What you asked to voice assistant?

 

[Rahul Gupta]

Not able to connect

What you asked to voice assistant?

What voice assistant?

 

[varun__goel_]

What voice assistant?

That Bot that asks for query and then transfer call

Looks like they are treating customers differently🤡

 

[Rahul Gupta]

That Bot that asks for query and then transfer call

Looks like they are treating customers differently🤡

yea i think there is something wrong with them. Because they always say (welcome to burgundy helpline how may i assist you today mr.rahul). I don't have burgundy account with them.

 

[varun__goel_]

yea i think there is something wrong with them. Because they always say (welcome to burgundy helpline how may i assist you today mr.rahul). I don't have burgundy account with them.

Phle batana tha bhai🤣

Burgundy m ginti krwaoge, to call to uthayi hi jaygi

 

[Rahul Gupta]

Phle batana tha bhai🤣

Burgundy m ginti krwaoge, to call to uthayi hi jaygi

But i dont have burgundy account then why they are connecting my call to burgndy desk?

 

[varun__goel_]

But i dont have burgundy account then why they are connecting my call to burgndy desk?

They might have added your number in Burgundy list by mistake...🤷