Hotel Points My views on Accor hotel points redemption process

[diptarkaroy]

1. It will get credited in 1 or 2 days.
2. Depends. In the app, sometimes, some combinations won't show accor points redemption. For refundable, it usually shows. If not, you can redeem them at the hotel during check in or checkout

That’s great
If the points are not credited to my Accor account, is there any customer care or email id I can reach out to?

 

[CMGCMG is verified member.]

That’s great
If the points are not credited to my Accor account, is there any customer care or email id I can reach out to?

You have to contact axis support

 

[diptarkaroy]

You have to contact axis support

Thanks, I will drop an email to Traveledge customer support