Tata Neu+ card confusion

[asahi]

I used to get 5% Cashback as neu coins for utility bills but now it’s reduced to 2%. Suddenly there’s a banner in tata neu app showing 2% cash back as neu coins for utility bill payments. I’ll close this card it’s not LTF

 

[D₹V]

I used to get 5% Cashback as neu coins for utility bills but now it’s reduced to 2%. Suddenly there’s a banner in tata neu app showing 2% cash back as neu coins for utility bill payments. I’ll close this card it’s not LTF

Mail HDFC simply, they'll make it LTF.

 

[asahi]

Mail HDFC simply, they'll make it LTF.

mailed few weeks back, they said they can’t do it

 

[D₹V]

mailed few weeks back, they said they can’t do it

How much old?

 

[asahi]

How much old?

This year April i got the card

 

[harsh1387]

I used to get 5% Cashback as neu coins for utility bills but now it’s reduced to 2%. Suddenly there’s a banner in tata neu app showing 2% cash back as neu coins for utility bill payments. I’ll close this card it’s not LTF

For me it's showing this

 

[asahi]

For me it's showing this

What’s your card variant

 

[harsh1387]

What’s your card variant

Infinity

 

[asahi]

Infinity

Mine is plus

 

[D₹V]

This year April i got the card

Just email simply to grievance.redressalcc@hdfcbank.com

They'll process LTF, if not keep requesting 🙂.

They'll do it eventually 😜.

 

[Dharm]

For me it's showing this

Same banner for my infinity card

 

[Chaitanya-a]

Mine is plus

Plus gives only 2% on bill payment. No devaluation.

@ashwink false alarm

 

[D₹V]

Plus gives only 2% on bill payment. No devaluation.

@ashwink false alarm

True 😂.

 

[asahi]

I’ll mail them one more time, if not they failed to convert it to LTF, I’ll close it, I already got airtel card only problem is Airtel doesn’t have my state’s power bill payment option. I’ll close this neu+ & pay via amazon cc which gives same 2% cashback with LTF option

 

[asahi]

True 😂.

Plus gives only 2% on bill payment. No devaluation.

@ashwink false alarm

No i used to get 5% back

 

[Martius]

I used to get 5% Cashback as neu coins for utility bills but now it’s reduced to 2%. Suddenly there’s a banner in tata neu app showing 2% cash back as neu coins for utility bill payments. I’ll close this card it’s not LTF

Neu Plus has always given 2%

Infinity gives you 5% on utilities!!

 

[Chaitanya-a]

No i used to get 5% back

Not at all possible. Recheck your statement.

 

[Martius]

No i used to get 5% back

That is not possible bro!! On infinity you get 1.5% as base coins and 3.5% as bonus coins on utility payments.

For plus you get 1% base coins and 1% bonus coins for utilities!! Have been using it since last year!!

 

[asahi]

Neu Plus has always given 2%

Infinity gives you 5% on utilities!!

I got 21 Bonus points & 5 base points for a bill payment of ₹544

 

[asahi]

That is not possible bro!! On infinity you get 1.5% as base coins and 3.5% as bonus coins on utility payments.

For plus you get 1% base coins and 1% bonus coins for utilities!! Have been using it since last year!!

I added the screenshot check bro