SOLVED - Facing mobile number not available with bank error : Amazon Pay ICICI CC

[MurlyLock]

Hi, I tried making a payment today through my ICICI Amazon pay credit card and got this error

Dear Customer, Your mobile number is not available with the bank for online transactions Please visit the nearest ICICI branch to update your number. You may call ICICI Bank Customer Care for more details. Once the details have been updated, you will be able to do 3D secure transactions.

I immediately called customer support and after a long wait, they confirmed that on their end my mobile number is updated and that they are not seeing any issue with the account. I used this card just a few days ago and transactions went smoothly without any issues. Has anyone else faced this error? Any idea what to do ? As I live a bit far from the nearest ICICI branch it's difficult to go, Is there any way to solve this online?

 

[Shubham Yadav]

Seem likes technical issue

 

[MurlyLock]

Seem likes technical issue

are you facing the same issue on this card ?

 

[j_s]

Hi, I tried making a payment today through my ICICI Amazon pay credit card and got this error

Dear Customer, Your mobile number is not available with the bank for online transactions Please visit the nearest ICICI branch to update your number. You may call ICICI Bank Customer Care for more details. Once the details have been updated, you will be able to do 3D secure transactions.

I immediately called customer support and after a long wait, they confirmed that on their end my mobile number is updated and that they are not seeing any issue with the account. I used this card just a few days ago and transactions went smoothly without any issues. Has anyone else faced this error? Any idea what to do ? As I live a bit far from the nearest ICICI branch it's difficult to go, Is there any way to solve this online?

Try again. The issue should resolve itself.

 

[MurlyLock]

Try again. The issue should resolve itself.

i tried 3 times , still facing the same issue :/

 

[Deleted member 21942]

Hi, I tried making a payment today through my ICICI Amazon pay credit card and got this error

Dear Customer, Your mobile number is not available with the bank for online transactions Please visit the nearest ICICI branch to update your number. You may call ICICI Bank Customer Care for more details. Once the details have been updated, you will be able to do 3D secure transactions.

I immediately called customer support and after a long wait, they confirmed that on their end my mobile number is updated and that they are not seeing any issue with the account. I used this card just a few days ago and transactions went smoothly without any issues. Has anyone else faced this error? Any idea what to do ? As I live a bit far from the nearest ICICI branch it's difficult to go, Is there any way to solve this online?

Mostly this issue occurs if your credit card has been approved very recently. You will have to atleast wait for 24 hours from card issuance date and the issue will be resolved automatically. If your credit card is old then it is a temporary technical issue.

 

[MurlyLock]

Mostly this issue occurs if your credit card has been approved very recently. You will have to atleast wait for 24 hours from card issuance date and the issue will be resolved automatically. If your credit card is old then it is a temporary technical issue.

I have been using this card for 2 years plus though, so not a new card.

 

[Himu]

I also faced the same issue today which was working fine a few days ago. Hadn't got the time to call the bank for now. Please let us know in case anybody gets any resolution for this issue.

 

[MurlyLock]

I tried again doing a transaction and today it worked, it was a technical issue after all i guess

 

[CosmicCat]

ICICI has this sort of issue even for their Debit cards occasionally. Nothing to worry about if you're experiencing it only for a few hours, not days.

 

[Shubham Yadav]

Seem likes technical issue

I tried again doing a transaction and today it worked, it was a technical issue after all i guess

That's what i said earlier

 

[mailmenow]

I got my Amazon pay icici card and activated today. But even after 5 days of approval, my mobile number is not automatically linked with NetBanking/imobile/WhatsApp banking yet. What to do?? The mobile number is registered automatically with Credit card but not for NetBanking/imobile/WhatsApp. ???

 

[mailmenow]

I got my Amazon pay icici card and activated today. But even after 5 days of approval, my mobile number is not automatically linked with NetBanking/imobile/WhatsApp banking yet. What to do?? The mobile number is registered automatically with Credit card but not for NetBanking/imobile/WhatsApp. ???

I am not able to use any of the services due to the mobile number not updated.