AU zenith to Ixigo upgrade denied

[ghost of sparta]

I currently hold a LTF AU Zenith card. I am looking to get AU ixigo card as it better suits my needs after the recent multiple zenith devaluations.

I wrote an email to customer care, requesting to upgrade from zenith to ixigo, but they denied saying that "the feature of upgrading to ixigo from zenith is not live yet". I was surprised by this ridiculous response because I have seen a few messages in this forum about people upgrading their xcite to zenith, lit to zenith etc. I have escalated the request to PNO but got the exact same response.

Are they not upgrading specifically to ixigo or they stopped the upgrade process for all cards?

 

[Gaara]

AU ixigo

Sabar karo, AU ixigo ka bhi devaluation hojayagha 😂

 

[Gaara]

xcite to zenith, lit to zenith etc

xcite to zenith, lit to zenith all these are core cards of AU

Whereas AU ixigo is a co-branded card.

 

[Pack_of_Cards]

Are they not upgrading specifically to ixigo or they stopped the upgrade process for all cards?

Maybe because they don't consider this as a upgrade, rather than a downgrade, while Zenith after multiple devals. is useless in comparison to AU Ixigo but still AU sell Zenith as their Super premium card by saying just see at the packing in which Zenith arrives (atleast that's what AU agent told me while issuing Zenith), visit branch and try raising switching request there.

 

[pinki]

I currently hold a LTF AU Zenith card. I am looking to get AU ixigo card as it better suits my needs after the recent multiple zenith devaluations.

I wrote an email to customer care, requesting to upgrade from zenith to ixigo, but they denied saying that "the feature of upgrading to ixigo from zenith is not live yet". I was surprised by this ridiculous response because I have seen a few messages in this forum about people upgrading their xcite to zenith, lit to zenith etc. I have escalated the request to PNO but got the exact same response.

Are they not upgrading specifically to ixigo or they stopped the upgrade process for all cards?

Core to co branded not possible i think.

 

[Pack_of_Cards]

Core to co branded not possible i think.

And it won't be LTF for sure, at least not in the initial years. (Considering the distant possibility they will do core to co branded conversion).

 

[ghost of sparta]

Is it not possible for me upgrade to AU Ixigo from zenith? How about I close zenith and re apply for ixigo card?

 

[Lorddiesel]

Is it not possible for me upgrade to AU Ixigo from zenith? How about I close zenith and re apply for ixigo card?

In AU Bank, once you close their credit card, you will never get their card again

 

[ghost of sparta]

In AU Bank, once you close their credit card, you will never get their card again

What?? Cannot reply for a card after closing, on top of one card policy? That’s crazy 💀

 

[ghost of sparta]

AU bank is expecting more commitment from me than my girlfriend

 

[Lorddiesel]

What?? Cannot reply for a card after closing, on top of one card policy? That’s crazy 💀

Yes, one card lifetime policy. Can never apply again. They block via PAN card.

I suggest, dont close, wait for sometime, they may offer upgrade