At the time of applying, AU didn't allow me to apply for Zenith card (LTF basis) even though I was eligible.
They told me to go ahead with LIT and after 3 months they will send out upgrade offer after I share my employment details.
It's been 4 months since I got the LIT CC (5L limit) and last week pinged them for upgrade request and they blatantly denied!
After bit of negotiation they requested me to share employment details again and told me they will come back with resolution in 3-5 working days, now that is also gone!
And yet no response!
I have the following questions -
1. Is the upgrade even possible? If so, what could be subsequent steps?
2. In case no, they should I go ahead and close the LIT card? If this is done, they told that for next 6 months they can't entertain any application!
They told me to go ahead with LIT and after 3 months they will send out upgrade offer after I share my employment details.
It's been 4 months since I got the LIT CC (5L limit) and last week pinged them for upgrade request and they blatantly denied!
After bit of negotiation they requested me to share employment details again and told me they will come back with resolution in 3-5 working days, now that is also gone!
And yet no response!
I have the following questions -
1. Is the upgrade even possible? If so, what could be subsequent steps?
2. In case no, they should I go ahead and close the LIT card? If this is done, they told that for next 6 months they can't entertain any application!