Diff mobile numbers & CKYC records

[soccer]

Hi,

Say you have one mobile number for your regular banking transactions (old account). This number is also associated with a CKYC record (PAN + Address)

But your aadhaar is say, linked to another mobile number and these days, many banks specifically require the Aadhaar number as well the mobile number linked to it to start onboarding for their credit cards/bank account (looking at you IDFC/AU Small Finance/IndusInd & others!)

Because the aadhaar mobile number isn't linked to your existing CKYC, and banks these days seem to fetch CKYC for every small thing, does it create a mismatch/failure point on using it for online authentication? Even if address on your existing CKYC record and the aadhaar are the same?

 

[hedgehog2122]

Good question, following thread

 

[CosmicCat]

..does it create a mismatch/failure point on using it for online authentication? Even if address on your existing CKYC record and the aadhaar are the same?

A little late to answer this, but the answer is: no. What I can tell you from my experience is, the CKYC record is primarily linked to your PAN, Aadhaar number, name, and DOB, and has got nothing to do with your Aadhaar-linked mobile number or address.

Now, if you open a new bank account offline with your KYC documents and provide them a new mobile number which is different from your other two numbers, your CKYC record will be updated with the third mobile number. But it won't cause any issues with your existing record available with other banks/financial institutions.

Also, that said, when you open a bank account online, they usually require you to provide them the same mobile number registered with your Aadhaar number; not with your CKYC number, since their systems are set to authenticate your credentials against your data registered with UIDAI, not with CERSAI (who manages the CKYCR). In most cases, the CKYC fetch/update operation happens much later after your KYC is authenticated, like usually after a few weeks or months.

 

[Finacus Solutions]

Having different mobile numbers linked to your CKYC records can lead to verification issues, financial services delays, and failed KYC updates. It's essential to maintain consistent contact details across all financial institutions for accuracy and compliance.

 

[CosmicCat]

Having different mobile numbers linked to your CKYC records can lead to verification issues, financial services delays, and failed KYC updates. It's essential to maintain consistent contact details across all financial institutions for accuracy and compliance.

Just for your information — information provided by the LLMs like ChatGPT, Gemini, Grok, etc. can be factually wrong at times. And, in this case, the information provided to you is totally wrong, since the Internet lacks substantial data to back this information to the LLMs. There won't be any issues with verification.

 

[vasanth_ece]

One more query, I subscribed to one mutual fund with name as <Name>.<Initial> (same as PAN).Later i changed my name in PAN to <Name>.<Full Name of Initial>.

Then i change accordingly to CKYC.

Now my query is, Is my name automatically changed in Mutual Fund too, since i changed in CKYC?. Any problem will come in transaction of that mutual fund (buy/sell)?

 

[CosmicCat]

One more query, I subscribed to one mutual fund with name as <Name>.<Initial> (same as PAN).Later i changed my name in PAN to <Name>.<Full Name of Initial>.

Then i change accordingly to CKYC.

Now my query is, Is my name automatically changed in Mutual Fund too, since i changed in CKYC?. Any problem will come in transaction of that mutual fund (buy/sell)?

No, it won't be automatically changed in your Mutual Funds. In fact, if there are any changes in your CKYC record, it isn't synced across any of your financial institutions. CKYC is a useless thing for now.

In case of mutual funds, your KYC is stored by a centralised agency called a KRA (KYC Registration Agency) and any changes in your KYC with your KRA will be synced across all your AMCs (Like ICICI Prudential AMC, SBI Mutual Fun, etc.) automatically. You can check your KRA here. For instance, mine is stored with CAMS KRA, while the rest of my family's KYC is stored with CVL KRA.

As I recall, CAMS KRA gives you the option to change your KYC online — limited to only mobile number, email address, and address though. For any changes in your name, you would have to visit any of your AMC's office and have to request them for the KYC updation form.

 

[soccer]

A little late to answer this, but the answer is: no. What I can tell you from my experience is, the CKYC record is primarily linked to your PAN, Aadhaar number, name, and DOB, and has got nothing to do with your Aadhaar-linked mobile number or address.

Now, if you open a new bank account offline with your KYC documents and provide them a new mobile number which is different from your other two numbers, your CKYC record will be updated with the third mobile number. But it won't cause any issues with your existing record available with other banks/financial institutions.

Also, that said, when you open a bank account online, they usually require you to provide them the same mobile number registered with your Aadhaar number; not with your CKYC number, since their systems are set to authenticate your credentials against your data registered with UIDAI, not with CERSAI (who manages the CKYCR). In most cases, the CKYC fetch/update operation happens much later after your KYC is authenticated, like usually after a few weeks or months.

CC, one gets updated by e-mail to download CKYC (from ckyc india dot in) whenever it's updated.

So for example

Original CKYC- with Old Mob 1 and e-mail (not Aadhar linked) (say it was created with PP/Voters)

One then opens new bank/cc account with Aadhaar, which is linked to Mob 2 and other email.

Does the new CKYC downloaded have only Mob 1 or Mob 2, or both Mob 1 and 2 listed on it?

If it has only Mob 2 on it (Mob 1 + email get "overwritten" on the CKYC card due to new account opening?), then another question.

Say Mutual Fund has old mob 1 and e-mail with it when created.

If you were to do some CKYC validation (like the whole fiasco with mutual funds a year or so ago), what combo does it now look to validate (M1 + old email, or M2 + other email)?

 

[CosmicCat]

Does the new CKYC downloaded have only Mob 1 or Mob 2, or both Mob 1 and 2 listed on it?

Your CKYC record will have only one mobile number listed, which would be the more recent one (Mob 2 in your case), but only when the bank with whom you opened your most recent account updates it in your CKYCR.

Say Mutual Fund has old mob 1 and e-mail with it when created.

If you were to do some CKYC validation (like the whole fiasco with mutual funds a year or so ago), what combo does it now look to validate (M1 + old email, or M2 + other email)?

As mentioned before in this thread, the AMCs (Asset Management Company; Like Axis Mutual Fund, ICICI Prudential AMC, SBI MF, etc.) don't validate your data against your CKYCR at all; they rather use your KYC data stored with your KRA (KYC Registration Agency and can be checked here) — which works exclusively for mutual funds and DEMAT (Need confirmation). In fact, no financial institution in India validates your KYC against your CKYCR.

Your mobile number and email address stored with your KRA (for mutual funds) can be different from what your CKYC has. So, to update your mobile number and email address for all your mutual funds, you need to contact only one of the AMCs and have to update your KYC. Once it is updated at the KRA level, it will be synced across all your AMCs automatically by your RTA (Like CAMS and KFintech).

 

[vasanth_ece]

No, it won't be automatically changed in your Mutual Funds. In fact, if there are any changes in your CKYC record, it isn't synced across any of your financial institutions. CKYC is a useless thing for now.

In case of mutual funds, your KYC is stored by a centralised agency called a KRA (KYC Registration Agency) and any changes in your KYC with your KRA will be synced across all your AMCs (Like ICICI Prudential AMC, SBI Mutual Fun, etc.) automatically. You can check your KRA here. For instance, mine is stored with CAMS KRA, while the rest of my family's KYC is stored with CVL KRA.

As I recall, CAMS KRA gives you the option to change your KYC online — limited to only mobile number, email address, and address though. For any changes in your name, you would have to visit any of your AMC's office and have to request them for the KYC updation form.

Ok, so if i visited a particular MF and update the KYC document, will it update only CAMS KRA or both CAMS and CVL KRA.. If that mutual fund belongs to CAMS KRA, do i need to update separately for CVL KRA too?

Is there a way, i can update 1 KYC across all MFs?

 

[CosmicCat]

Ok, so if i visited a particular MF and update the KYC document, will it update only CAMS KRA or both CAMS and CVL KRA..

You misunderstood my point. A person's KYC is stored with only a single KRA (KYC Registration Agency), which is used (and synced) across all your mutual fund schemes with every Asset Management Company (Like SBI Mutual Fund, Axis Mutual Fund, etc.).

In simple terms, a KRA is a company which holds your personal information (KYC), which is supplied across all your mutual funds' AMCs. So, essentially, you can go to any of your nearest mutual fund company's (AMC's) office, and ask them to update your KYC details. In the backend, they pass on the data to your KRA (You won't have to explicity mention their name), which updates your KYC from their end. Within a few weeks, your latest data is fetched from the KRA's servers by the AMCs and is updated in all your mutual funds!

Your KRA can be any one of: CAMS KRA, CVL, etc. Go to this website, enter your PAN, and check what KRA is yours. This is just for your reference. You don't have to share it with anyone else.

If that mutual fund belongs to CAMS KRA, do i need to update separately for CVL KRA too?

An Asset Management Company (AMC) or a mutual fund scheme doesn't belong to a KRA. They don't even have got anything to do with KRA.

Is there a way, i can update 1 KYC across all MFs?

See the above point for clarification.

 

[TrueColours]

I have two CKYC records. Both records have different CKYC numbers and are linked to different mobile numbers. Contacted CKYC help desk to delete one of the record. Their reply:

 

[soccer]

I have two CKYC records. Both records have different CKYC numbers and are linked to different mobile numbers. Contacted CKYC help desk to delete one of the record. Their reply:

View attachment 98568

View attachment 98569

This is bizarre 😲 - I thought the key identification part for CKYC was PAN which cannot be duplicated. (everything else- name, email, phone number can have a difference)

TC, somewhat basic question I know, but by any chance, did you not have a PAN card at the time of opening one of the accounts?

 

[CosmicCat]

I have two CKYC records. Both records have different CKYC numbers and are linked to different mobile numbers. Contacted CKYC help desk to delete one of the record. Their reply:

View attachment 98568

View attachment 98569

I'm curious, what were the key differences in both your CKYC records? Since the CKYC number mapping is usually done on the basis of multiple matching factors.

 

[TrueColours]

TC, somewhat basic question I know, but by any chance, did you not have a PAN card at the time of opening one of the accounts?

No ... I have PAN card at the time of opening of all my accounts

 

[TrueColours]

I'm curious, what were the key differences in both your CKYC records? Since the CKYC number mapping is usually done on the basis of multiple matching factors.

Name: same
Date of Birth: same
Gender: same
Mobile no: different
Address: different


KYC identifier 1 linked to: RBL, Amex, ICICI, SBI cards, BoB card, HDFC Bank, YES bank, IndusInd, Kotak, Federal, Axis

KYC identifier 2 linked to: AUSFB, BoB, IDFC First, Indian bank, Canara Bank

 

[CosmicCat]

Mobile no: different
Address: different

All the key identifiers are the same, so I wonder what trigerred the generation of a new CKYC record. Pretty sure even the PAN supplied to all these banks would be the same.

 

[soccer]

Name: same
Date of Birth: same
Gender: same
Mobile no: different
Address: different


KYC identifier 1 linked to: RBL, Amex, ICICI, SBI cards, BoB card, HDFC Bank, YES bank, IndusInd, Kotak, Federal, Axis

KYC identifier 2 linked to: AUSFB, BoB, IDFC First, Indian bank, Canara Bank

Hmm... very interesting....

Can't believe that none of the banks in list 2 did de-duplication.

Almost leads me to wonder if mobile number is an unique identifier (it should logically not be, but knowing how things work here, everything is possible 😛)

 

[CosmicCat]

Almost leads me to wonder if mobile number is an unique identifier (it should logically not be, but knowing how things work here, everything is possible 😛)

I wonder the same, too. That said, my brother's first bank account was with SBI on which the mobile number provided was my father's and his CKYC was also registered by SBI with my father's mobile number and email address. He later opened a BOB account online in which he had provided his own mobile number and email. Within 2 weeks of opening the account, his CKYCR was also "updated" with his own mobile number and email. And even to this date, his SBI account uses our father's mobile number and email.

 

[stoptomove]

I have two CKYC records. Both records have different CKYC numbers and are linked to different mobile numbers. Contacted CKYC help desk to delete one of the record. Their reply:

View attachment 98568

View attachment 98569

Dual ckyc not allowed. I was also having two records and they disabled one record after many chase and followups for two months