Now link Add-on RuPay Credit Card on UPI on separate mobile numbers

[aamaadmi]

Hi guys, I am not able to configure upi on add-on card (HDFC TATA Neu, different card number than primary card). Phone no of add-on member is correctly updated ( getting OTPs on it only). Anything else to be done here?
error - Not able to find any card associated with this no.

@ThriftyPlasticPundit .. can you pls confirm if this is all needed? I will put a query to HDFC then. Thanks in advance.

What will you have to do? Change the mobile number form? But top is already coming to add on number only right?

 

[It_is_Naruto]

i dont think it is linked to different number, you will need to ask hdfc nodal to update then add on number will see.

as far i know, you can't apply add on with different mobile number. atleast for me, there wasn't any option in net banking

True...it is not asking for the mobile no... and based on customer ID it assigns. I am assuming since the OTPs for normal transactions are coming on the add on mobile no( and on primary card the OTPs are coming on my ie primary no)...then that's it.

You are suggesting to send mobile no update form to Nodal team? No harm in trying... will do.

 

[It_is_Naruto]

What will you have to do? Change the mobile number form? But top is already coming to add on number only right?

Yes...Otps are coming on add on no...
what to do? That's what I am trying to understand... will initiate conversation with HDFC team...let's see.

 

[ThriftyPlasticPundit]

Was your add on card initially has the same number as primary? I heard that recently the add in cards too come to add on mobile number, even in such scenario, do we have to change the number using form to link it to add in holder UPI?
Some one in the comments above said, even if the top is coming to add in mobile, it’s not visible for UPI registration for add on holder

it should be primary number, hdrc had no way to find out or take your request then you do reach out to hdfc to update add on mobile number.

it won't show up in upi unless they do perform update in system

True...it is not asking for the mobile no... and based on customer ID it assigns. I am assuming since the OTPs for normal transactions are coming on the add on mobile no( and on primary card the OTPs are coming on my ie primary no)...then that's it.

You are suggesting to send mobile no update form to Nodal team? No harm in trying... will do.

yes

 

[waveparticle1729]

Yes...Otps are coming on add on no...
what to do? That's what I am trying to understand... will initiate conversation with HDFC team...let's see.

Hi. Did you get UPI to work on the addon card? In the same boat. Applied with customer id so OTPs are coming to add-on card's holder's number. But UPI not registering.

 

[It_is_Naruto]

Hi. Did you get UPI to work on the addon card? In the same boat. Applied with customer id so OTPs are coming to add-on card's holder's number. But UPI not registering.

nops.... surprisingly the card is shown as Dormant in netbanking. So asked customer care to do the needful.
I will anyways fill up the form and send for phone no update.

Frankly, hdfc customer care is of no use. they are not even acknowledging the Dormant issue. Simply told me that it is active. I read in this forum that this will be resolved automatically soon. So its fine.