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Unable to link savings account on Indusmobile due to credit card

Chaitanya-a

TF Prestige
I have IndusInd credit card linked to Indusmobile app. Now recently I've opened the Savings account with them.

Firstly, it doesn't allow linking savings account after credit card. We have to ask them to deregister our credit card account from Indusmobile. And then start afresh with linking savings account first and then credit card can be added easily.

When I asked Indus credit card department to deregister my cc account, they said it'll get completed within 4 days. I waited 1 week and asked them again. They kept stretching till 20 days. Then I asked them to connect me with escalation dept, she said I've deregistered your account just now on call.

In reality, Nothing has been done. Its been more than 1 month. I can still login with those credentials to Indusmobile and access my CC account. I'm unable to add savings account to Indusmobile app. Pathetic experience with IndusInd customer care. Other companies atleast don't tell lies. IndusInd is worst of all.

Anyone knows how to get this done?
Thanks in advance.
 

VISHESH_BANSAL

TF Pioneer
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0xfallup

TF Ace
I have IndusInd credit card linked to Indusmobile app. Now recently I've opened the Savings account with them.

Firstly, it doesn't allow linking savings account after credit card. We have to ask them to deregister our credit card account from Indusmobile. And then start afresh with linking savings account first and then credit card can be added easily.

When I asked Indus credit card department to deregister my cc account, they said it'll get completed within 4 days. I waited 1 week and asked them again. They kept stretching till 20 days. Then I asked them to connect me with escalation dept, she said I've deregistered your account just now on call.

In reality, Nothing has been done. Its been more than 1 month. I can still login with those credentials to Indusmobile and access my CC account. I'm unable to add savings account to Indusmobile app. Pathetic experience with IndusInd customer care. Other companies atleast don't tell lies. IndusInd is worst of all.

Anyone knows how to get this done?
Thanks in advance.
bhot jaldi pucha yha tune
 

starstruck

TF Premier
VIP Lounge
I have IndusInd credit card linked to Indusmobile app. Now recently I've opened the Savings account with them.

Firstly, it doesn't allow linking savings account after credit card. We have to ask them to deregister our credit card account from Indusmobile. And then start afresh with linking savings account first and then credit card can be added easily.

When I asked Indus credit card department to deregister my cc account, they said it'll get completed within 4 days. I waited 1 week and asked them again. They kept stretching till 20 days. Then I asked them to connect me with escalation dept, she said I've deregistered your account just now on call.

In reality, Nothing has been done. Its been more than 1 month. I can still login with those credentials to Indusmobile and access my CC account. I'm unable to add savings account to Indusmobile app. Pathetic experience with IndusInd customer care. Other companies atleast don't tell lies. IndusInd is worst of all.

Anyone knows how to get this done?
Thanks in advance.
Kya karoge credit card login account band karake? Do login id rakho and mast chill karo. Indus ko app banana nahin ata. Woh khud bhul jaenge ki tumhara ek aur login hai.
 

smuff

TF Premier
VIP Lounge
Request your RM to initiate the process of linking your savings account with your credit card account.
It has been a week I reported to RM, still no resolution. Exclusive customer care suggested delink credit card from current user id, create new id with savings account and link credit card to it. Not sure whats happening.
 

4uziaul

TF Pioneer
Contributor

Surendra

TF Select
I have IndusInd credit card linked to Indusmobile app. Now recently I've opened the Savings account with them.

Firstly, it doesn't allow linking savings account after credit card. We have to ask them to deregister our credit card account from Indusmobile. And then start afresh with linking savings account first and then credit card can be added easily.

When I asked Indus credit card department to deregister my cc account, they said it'll get completed within 4 days. I waited 1 week and asked them again. They kept stretching till 20 days. Then I asked them to connect me with escalation dept, she said I've deregistered your account just now on call.

In reality, Nothing has been done. Its been more than 1 month. I can still login with those credentials to Indusmobile and access my CC account. I'm unable to add savings account to Indusmobile app. Pathetic experience with IndusInd customer care. Other companies atleast don't tell lies. IndusInd is worst of all.

Anyone knows how to get this done?
Thanks in advance.
It took arround 4-5 days in my case and then I logged into indus mobile with bank account customer id. And now both card n account are merged with same customer id
 
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