JIO App's UPI section - Not possible to add Cards...

[RAMESH BABU N]

It is rather strange n surprising to see that we can't add ANY card to Jio App's UPI section.

You can add multiple bank accounts - but no way you can add either a Bank Rupay card or any prepaid Rupay card (like PepperMoney or Junio) or any other type of card - credit or debit. Of any platform.

This is one important feature which is totally missing in this App.

I wish they look into this aspect at the earliest.

 

[RAMESH BABU N]

Any inputs on this ?

 

[techt]

Seems no one is using jio apps.
cc : @DocFixIt @monika vega

 

[Vasuki]

It is rather strange n surprising to see that we can't add ANY card to Jio App's UPI section.

You can add multiple bank accounts - but no way you can add either a Bank Rupay card or any prepaid Rupay card (like PepperMoney or Junio) or any other type of card - credit or debit. Of any platform.

This is one important feature which is totally missing in this App.

I wish they look into this aspect at the earliest.

They are busy with blackstone .

 

[sxchzy]

they are busy in jamnagar sir

 

[sidp]

I wish they look into this aspect at the earliest.

Why are you interested in jio app sir?

It's buggy, bloated and slow.

 

[Gaara]

FAQs

www.npci.org.in

The NPCI website indicates that Jio Finance is enabled for linking credit cards. However, it appears they may have overlooked enabling this feature. We need to verify this with customer support. But their availability is limited from 9 AM to 9 PM.


CONSUMER HELPLINE NUMBER
18008907070
(9AM - 9PM, All Days)


EMAIL ID
care@jiopaymentsbank.com

 

[sidp]

They are busy with blackstone .

Today I saw a small elephant feeding a big one.

 

[pranay]

Until I saw this post, I wasn't even aware that Jio app has UPI section 😂

 

[sidp]

The NPCI website indicates that Jio Finance is enabled for linking credit cards. However, it appears they may have overlooked enabling this feature.

I think they are cooking something big. May be on a global scale.

 

[RAMESH BABU N]

Why are you interested in jio app sir?

It's buggy, bloated and slow.

Exactly, NOT interested.
But, trying to test it. Habit....
(aadat sae majboor hai ....
techno Banker hoon na, isiliye.. ).

 

[sidp]

Exactly, NOT interested.
But, trying to test it. Habit....
(aadat sae majboor hai ....
techno Banker hoon na, isiliye.. ).

Recently flipkart launched upi. You can try that. And give us an honest feedback.

 

[techt]

Exactly, NOT interested.
But, trying to test it. Habit....
(aadat sae majboor hai ....
techno Banker hoon na, isiliye.. ).

Retd. people are volunteering to test , but the intended ones are sleeping.

 

[RAMESH BABU N]

Recently flipkart launched upi. You can try that. And give us an honest feedback.

It is another OK product.
Yet to evolve into glitch-free.
Adding bank account - needs multiple tries.
Similarly, adding cards is also not smooth. Needs multiple attempts.
Strangely, it doesn't permit more than 3 attempts.
Illogical n stupid.
That was my last week's observation when it was launched. Next testing after 2-3 weeks.

 

[RAMESH BABU N]

Tested again today morning.

UPI feature is a BIG let down. Unable to add ANY bank account or ANY card account. Allows only 3 attempts and then the device gets locked out. Will not work at all - even after the app is uninstalled n re-installation. Strange to see this. No other UPI App has this inability feature to add any bank account or card account. Scanner works - but where to debit ? NEEDS URGENT CHANGES TO THE APP. TOTALLY DISAPPOINTED.

 

[Gaara]

Tested again today morning.

UPI feature is a BIG let down. Unable to add ANY bank account or ANY card account. Allows only 3 attempts and then the device gets locked out. Will not work at all - even after the app is uninstalled n re-installation. Strange to see this. No other UPI App has this inability feature to add any bank account or card account. Scanner works - but where to debit ? NEEDS URGENT CHANGES TO THE APP. TOTALLY DISAPPOINTED.

It could be an issue with the app’s permissions or, specifically, your mobile settings.

• Ensure that the UPI app has the necessary permissions and that your mobile settings allow the app to function properly.

My onboarding to UPI on Flipkart was super smooth; it happened in the first go. I linked the HDFC Tata Neo Rupay credit card. I haven’t seen any lags or bugs.

Now, let’s explore some possibilities to troubleshoot the issue:

• Ensure App Permissions:
  • Make sure that Flipkart has all the necessary permissions in its settings for performing UPI transactions.
• Single-Owned Bank Account:
  • UPI supports single-owned savings or current bank accounts. Joint bank accounts are not directly supported unless you are the primary account holder.
  • Verify that the bank account you’re trying to link is a single-owned account.
• Mobile Number and Customer ID:
  • Check if the phone number registered with Flipkart is associated with any other joint account at the same bank.
  • If yes, consider updating the bank account with a different phone number.
  • Also, ensure that your mobile number is not linked to multiple customer IDs with the bank.

If you have verified all the above steps, consider reaching out to Flipkart customer care on 1800-208-9898. They may be able to assist you in identifying any missing elements

 

[RAMESH BABU N]

It could be an issue with the app’s permissions or, specifically, your mobile settings.

• Ensure that the UPI app has the necessary permissions and that your mobile settings allow the app to function properly.

My onboarding to UPI on Flipkart was super smooth; it happened in the first go. I linked the HDFC Tata Neo Rupay credit card. I haven’t seen any lags or bugs.

Now, let’s explore some possibilities to troubleshoot the issue:

• Ensure App Permissions:
  • Make sure that Flipkart has all the necessary permissions in its settings for performing UPI transactions.
• Single-Owned Bank Account:
  • UPI supports single-owned savings or current bank accounts. Joint bank accounts are not directly supported unless you are the primary account holder.
  • Verify that the bank account you’re trying to link is a single-owned account.
• Mobile Number and Customer ID:
  • Check if the phone number registered with Flipkart is associated with any other joint account at the same bank.
  • If yes, consider updating the bank account with a different phone number.
  • Also, ensure that your mobile number is not linked to multiple customer IDs with the bank.

If you have verified all the above steps, consider reaching out to Flipkart customer care on 1800-208-9898. They may be able to assist you in identifying any missing elements

I have 115 apps running on my Google Pixel 6a. All without any issue. And, FK got all the permissions that were sought. Already escalated it to their team, via GooglePlay. And, my Kotak Account is single-operated and is working flawlessly on about 8 Payment/UPI Apps. So, I am sure, the problem does not lie with my device or at my end.

 

[RAMESH BABU N]

Here are the SSs...

 

[Gaara]

Here are the SSs...

So the issue is with both kotak bank and Kotak credit card?

 

[RAMESH BABU N]

So the issue is with both kotak bank and Kotak credit card?

No. Today too, I added Kotak Bank a/c and 3 Rupay cards (Kotak, Axis n PNB) to 2 more UPI Apps.... No issues at all.

FK app got an internal counter for number of tries to add an account or a card - thru a specific device. That's the culprit.