Indulging with Indus Exclusively :)

[anirban.choudhury]

Good Day Everyone,

This post is about my journey with IndusInd , this will be a little different post than the ICICI one as I will not be discussing about the fees plan associated with my card instead this post will mostly be related to my journey with IndusInd. So back in Oct 2022 , I applied for IndusInd Legend card through their online channel and was approved with a limit of 9 lakhs , however when I received my card the limit given was 5 lakhs , within 20 days of using my card I received a message that my card limit has been enhanced to 9 lakhs . Fast forward March 2023, I took an upgrade from Legend to Indulge credit card. Post that I came to know as per the SOB of exclusive savings account , one can maintain an exclusive account with 0 fund if an Indulge/Pinnacle credit card can be linked to account as surrogate . Till this time I had no banking relation with IndusInd , so I had to 2 options either open a basic 0 MAB account with IndusInd online and then get that upgraded to Exclusive account from branch or to directly open a Exclusive account online
I am not a fan of HNI banking and also as per principle I never open a account with huge IP just for credit card . So point 1 seems more feasible to me , I went ahead and opened a 0 MAB account online and got a virtual DC and a physical Titanium DC charged 249 Rs. Post completing my VKYC , I visited IndusInd branch and submitted the upgrade form to upgrade my account to Exclusive , the upgrade was processed in 7 days as 3 days were taken for approval as my account didn’t had the minimal balance required for Exclusive account . Post the upgrade I received my welcome kit which had a visa signature DC , also just when my account got upgraded I raised a request through phone banking to give a MC Exclusive DC as well , so I received both my Visa and MC DC .
P.S - I also tried to get Pioneer World Heritage Credit Card but that request was denied as I don’t have any Pioneer relation with Indus Ind
IndusInd gives 5 add-on cards so I took all 5 for my family members, Indulge add-on also gets unlimited lounge access through PP
Below is a picture of my current portfolio with IndusInd

Cheers

 

[pprakash11]

I thought so too, hence tried to talk to customer care. But customer care is even more useless.

Any other way to officially confirm/deny this?

Yes. Via email.
Everyone has confirmed.

 

[Shrinit Padwal]

I thought so too, hence tried to talk to customer care. But customer care is even more useless.

Any other way to officially confirm/deny this?

Mail to customercare@indusind.com

 

[Shrinit Padwal]

I opened Exclusive account in March before my europe trip. I accepted that I will have to maintain 1L MAB.
Thanks to this thread, I realised that there is a way to convert it to 0 MAB with Pinnacle CC.

When I talked to my RM, he said since April 2023, that offer is no longer valid. Even if you get pinnacle card, you still need to maintain 1L MAB.

Is there any other way to convert my exclusive account to 0MAB?

Also try to change your RM

 

[iAmPm]

They have mentioned 75K and 125K salary criteria for select and exclusive respectively in SOC.

So if we receive salary in indus account no need to maintain AMB is that correct understanding? Asking this because its not salary account tie up with company but saving account given to company for salary credit

 

[jack333]

Best trick is to get exclusive and pinnacle credit card with 15k gst. You'll also get 15 amazon vouchers. Link that and exclusive account will be zero mab for ever. Don't get into hassle of converting to salary. If salary is missed by a month or so they can again put charges

 

[chenrichy]

Is anyone upgraded Visa Platinum debit card into Visa Signature Select/Exclusive Debit card?

I have the option on this!!!

 

[arpitium]

Best trick is to get exclusive and pinnacle credit card with 15k gst. You'll also get 15 amazon vouchers. Link that and exclusive account will be zero mab for ever. Don't get into hassle of converting to salary. If salary is missed by a month or so they can again put charges

Yes, thats what i am trying to do.
Will apply for it as soon as I get reply/confirmation from customer care

 

[gupta93126]

Best trick is to get exclusive and pinnacle credit card with 15k gst. You'll also get 15 amazon vouchers. Link that and exclusive account will be zero mab for ever. Don't get into hassle of converting to salary. If salary is missed by a month or so they can again put charges

Are you sure about the 15k amazon vouchers because I heard that we got only 12k amazon vouchers

 

[pprakash11]

Are you sure about the 15k amazon vouchers because I heard that we got only 12k amazon vouchers

New applications- 15k
Upgrades- 12k

 

[Ankur dhanda]

Pinnacle plus Exclusive Account is 0 MAB but when you add family members then your account becomes 2 L MAB requirement

 

[pprakash11]

Pinnacle plus Exclusive Account is 0 MAB but when you add family members then your account becomes 2 L MAB requirement

Not true.
Add On accounts are also 0 MAB, how you confirmed this ?

 

[Ankur dhanda]

Add on accounts are 0 MAB, but me the primary account becomes 2 L MAB, it’s even showing in my statement generated on mail

 

[pprakash11]

Add on accounts are 0 MAB, but me the primary account becomes 2 L MAB, it’s even showing in my statement generated on mail

I think even after linking legend with select / Pinnacle with exclusive, that still doesn't shows 0 MAB

It's just we need to get in written from customer care.

Also, it's not 0 MAB, rather
Non Maintenance Charges will be waived off, if applied.

 

[Ankur dhanda]

Okay.
I should get that from the customer care then.

 

[Ankur dhanda]

And card that give you Pioneer banking without keeping MAB?
Pioneer heritage metal only or erstwhile version also.
Definitely not legacy I think?

 

[arpitium]

Yes, thats what i am trying to do.
Will apply for it as soon as I get reply/confirmation from customer care

Greetings from IndusInd Bank!

This is with reference to your IndusInd Bank Credit Card.

We regret to inform you that we will be unable to provide any confirmation regarding the charges levied on Savings exclusive account.

We request you to visit your nearest branch for clarifications and also application related issues regarding the Pinnacle Card.

 

[federer.reddevil]

Greetings from IndusInd Bank!

This is with reference to your IndusInd Bank Credit Card.

We regret to inform you that we will be unable to provide any confirmation regarding the charges levied on Savings exclusive account.

We request you to visit your nearest branch for clarifications and also application related issues regarding the Pinnacle Card.

I also got this email so is it ok to take the amount from the account or should I need to keep it till I get a written confirmation?

 

[federer.reddevil]

I also got this email so is it ok to take the amount from the account or should I need to keep it till I get a written confirmation?

Greetings from IndusInd Bank!

This is with reference to your IndusInd Bank Credit Card.

We regret to inform you that we will be unable to provide any confirmation regarding the charges levied on Savings exclusive account.

We request you to visit your nearest branch for clarifications and also application related issues regarding the Pinnacle Card.

Ok got a confirmation from their twitter team just need to go to bank and give request they will convert it to zero balance account

 

[federer.reddevil]

Went to bank they said it is already linked by viewing IndusMobile app so now there will be no charge.

To all who got visit local branch for getting NMC as zero.

Just message in twitter and get this confirmation that it will be zero balance once CC is linked to account

 

[arpitium]

Just got this reply:
---

Dear Customer,


Greetings from IndusInd Bank Limited!


We refer to your email dated May 11, 2023 received through customercare@indusind.com regarding Account maintenance related.


At the outset please accept our sincere gratitude for the time taken and efforts made by you in sharing your concerns with us.


We would like to inform you that if you are holding Pinnacle card that will work as a surrogate criteria in lieu of maintaining required AMB in Exclusive account.

---

I should apply for pinnacle card now right?