Yeah this seems completely out of logic. If you are applying for Add on card for your family on your primary card, what is the issue they are having. I think it may need to be escalated to PNO with proper detail, then it will get sorted out. Once they issued add on card on my name instead of my...
I heard about cases where if you are add on card holder, your application for primary card won't get approved. They seem to count add on cards also in the number of cards per customer id.
I got my Add on cards 2 years back with my My Zone card. Whenever the cards are upgraded, Add on cards will be issued too. At that time, I had to fill in Axis Add on card form, attach KYC documents and from the branch they have to raise a service request in their application called Saksham 360...
I believe 5 Lakhs and above should be fine. You can request for upgrade by writing to MD Desk or PNO desk. They have to enable manually for the upgrade. Post that you will be able to upgrade via Customer care. Card details will get generated instantly.
I have upgraded my Magnus card to Reserve card along with my add on cards easily without any issue. Current Magnus limit is 10 Lakhs which I got when I applied for Vistara Infinite. Before VI application, it was 3L only.
If your ITR is good enough for higher limits, you can give it a try. How did you apply for Magnus in the first place? Based on your ITR or C2C? If C2C, what was the limit on the card you have used? What is your current limit in Magnus? I can give suggestions based on that.
If you just have credit card and need to update address, it will accept only driving license or voter id. I have changed my address with driving license and i have credit card only.
I feel compared to this Axis Magnus is much better for everyone's usage.
Magnus card compensates the renewal fee with flight tickets. Monthly 5K back on 1L spends. Unlimited international lounge access for primary user with 8 guests access, BMS BOGO 5 tickets per month, 8 Airport Concierge...