BOB Premier - VKYC done but Customer Care says that it is not done

[alphadark7]

I applied for LTF BOB Premier card online and completed the VKYC but customer care is saying VKYC is pending and there is no update after that.
I have tried mailing them multiple times, everytime they say that VKYC is not done and don't reply anything else.
What to do?

 

[alphadark7]

I also applied for Rupay premier.. did you email them for replacement?

Yes I sent an email on crm & crm1 with the details that I applied for Premier and I hold ITR eligible for Eterna but you have given me Easy with 25k limit, so either upgrade or close the card

 

[pjain2712]

Yes I sent an email on crm & crm1 with the details that I applied for Premier and I hold ITR eligible for Eterna but you have given me Easy with 25k limit, so either upgrade or close the card

Can I call customer care and know the limit and card as I received approved text?

 

[alphadark7]

Can I call customer care and know the limit and card as I received approved text?

You can try

 

[dhshankar]

Card got approved on the 35th day.

Have you received the card ? If so, what is variant received & limit ?

 

[prc1990]

Have you received the card ? If so, what is variant received & limit ?

Not yet. Card got dispatched today. Will let you know once I receive it.

 

[Batmanbaba]

Yes I sent an email on crm & crm1 with the details that I applied for Premier and I hold ITR eligible for Eterna but you have given me Easy with 25k limit, so either upgrade or close the card

Better mail on conversions@bobfinancial.com

I got my easy converted to premier from there.... Limit will be same as easy... You can try for limit enhancement with itr and salary slip...

 

[alphadark7]

Better mail on conversions@bobfinancial.com

I got my easy converted to premier from there.... Limit will be same as easy... You can try for limit enhancement with itr and salary slip...

Upgraded as LTF, right?

 

[Batmanbaba]

Upgraded as LTF, right?

YEs... Till 30th sept.... Easy, select and premier are LTF.... New or upgrade

 

[alphadark7]

YEs... Till 30th sept.... Easy, select and premier are LTF.... New or upgrade

Oh awesome
I shall upgrade it then

 

[nitrogenSingh]

@Batmanbaba after receiving message of bob card approval, after how many days the card is dispatched, and when can we check card details and limit?

 

[alphadark7]

@Batmanbaba after receiving message of bob card approval, after how many days the card is dispatched, and when can we check card details and limit?

Doesn't take long, you get the card in about 4-6 days

 

[nitrogenSingh]

Doesn't take long, you get the card in about 4-6 days

Recently got the approval message, hoping it comes soon

 

[alphadark7]

Recently got the approval message, hoping it comes soon

Yes it will

 

[prc1990]

Not yet. Card got dispatched today. Will let you know once I receive it.

Received BoB Rupay Premier with 150K limit.

PFB summary of the timelines:

1. Applied for Premier on 30th June with ICICI Platinum Chip Card having 240K limit. During the application, tentative limit was showing 300K
2. VKYC was completed on 2th July
3. In Person Verification at residence took place on 4th July (No verification was triggered at work location)
4. Received the approval sms on 4th Aug
5. Card got dispatched on 8th Aug
6. Received the card in hand on 9th Aug

 

[zealot]

Received BoB Rupay Premier with 150K limit.

PFB summary of the timelines:

1. Applied for Premier on 30th June with ICICI Platinum Chip Card having 240K limit
2. VKYC was completed on 2th July
3. In Person Verification at residence took place on 4th July (No verification was triggered at work location)
4. Received the approval sms on 4th Aug
5. Card got dispatched on 8th Aug
6. Received the card in hand 9th Aug

Mine still in Processing.

 

[pjain2712]

@Batmanbaba after receiving message of bob card approval, after how many days the card is dispatched, and when can we check card details and limit?

For limit and variant, you can reach out to BOb Instagram account and share details, they will respond. And regarding card dispatch, you can send email to rcard@bobfinancial.com and ask for dispatch status

 

[alphadark7]

For limit and variant, you can reach out to BOb Instagram account and share details, they will respond. And regarding card dispatch, you can send email to rcard@bobfinancial.com and ask for dispatch status

Instagram account? They upgrade to LTF Eterna or upgrade to Premier?

 

[pjain2712]

Instagram account? They upgrade to LTF Eterna or upgrade to Premier?

I suggested to reach out to BOB Instagram account to know the limit or variant of the approved card. https://bobfin.in/Instagram I observed they respond bit quicker there compared to Twitter or Facebook.

 

[srichaitanya]

I tried to apply for BOB Easy card online, but it's always throwing error message while fetching cibil score "We are currently experiencing a CIBIL Services technical issue and working on resolving it. Please try again later."
Anyone else facing this issue?

 

[akshayhs]

I tried to apply for BOB Easy card online, but it's always throwing error message while fetching cibil score "We are currently experiencing a CIBIL Services technical issue and working on resolving it. Please try again later."
Anyone else facing this issue?

CIBIL is actually having some issues with their own site/app. It's taking a long time for me to access my report today. That might be the tagged along to your attempt at BOB since their APIs might be having issues as well.