if you have call recordingIf I don’t get confirmation, how can I escalate?
you can escalate to rbi imo
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if you have call recordingIf I don’t get confirmation, how can I escalate?
Sadly I don't. This came to my mind during the call but I did not know if it is possible to start recording in middle of the call.if you have call recording
you can escalate to rbi imo
Then try with pno firstSadly I don't. This came to my mind during the call but I did not know if it is possible to start recording in middle of the call.
I closed Axis MYZONE (LTF) Already have ACE & Flipkart Axis, now plan to apply cashback credit card.Today closed Axis privilege LTF.
Retained IOCL-Axis (LTF) and Airtel-Axis (Paid).
Why not SBI CB? Is there anything I'm missing with Axis CB?I closed Axis MYZONE (LTF) Already have ACE & Flipkart Axis, now plan to apply cashback credit card.
I also have SBI Cashback Credit but Axis Cashback also gives sweet cashback of upto Rs.4000per statement with a online spend of 70k. So Axis cashback also usefulWhy not SBI CB? Is there anything I'm missing with Axis CB?
I also have exact same plan. Will apply in July. I too have SBI cb.I closed Axis MYZONE (LTF) Already have ACE & Flipkart Axis, now plan to apply cashback credit card.
Why wait for July. Now it's available for apply right?I also have exact same plan. Will apply in July. I too have SBI cb.
But axis being axis, we don't know what's in store. Less we talk about it is better. If they keep it as it is ...this gonna be their flagship, high demand card. @Anindya98
Don't know. Busy on other stuff. Dm me the specific link if u get.Why wait for July. Now it's available for apply right?
Mail to nodal.officer@axisbank.comTried cancelling my FK Axis card twice after clearing unbilled dues. Both times, they asked me to call again for fee reversal. On the last call, they said the fee would be charged today and to call back today to get it reversed.
So I did. But again, they wasted time trying to retain me. I said no. This time, the fee hadn’t been charged yet, so they said they can’t reverse it—and they also refused to take a cancellation request. Asked me to call again after a few days.
I told them I didn’t want to keep calling and dealing with their useless voice recognition, IVR, CC exec, then cancellation exec chain.
Now he says there’s still an unbilled amount and he can’t cancel it. I asked for an email ID to send a cancellation request after payment, he refused, saying cancellations aren’t accepted over email for “security reasons.”
Neither of the two executives I spoke to during the 20-minute call gave me any email ID.
So, while still on call, I paid the dues and waited for it to reflect. He kept saying he couldn’t help and asked to call again for fee reversal, I kept saying I won’t call again.
After a lot of back and forth, he finally agreed to raise the cancellation request but started trying to push a new LTF MyZone/Neo/some card. I was furious and said no again.
Eventually, he agreed to submit the cancellation request. I asked when I’d get confirmation. he said within 24 hrs. But I’m skeptical.
If I don’t get confirmation, how can I escalate? Didn’t find any email IDs on their contact page.