Axis Magnus TravelEdge rewards credit

[shashankjain]

Anyone has idea what is the time period for credit of TravelEdge reward points. I have received 6/200 points in normal time cycle. However still not received any balance of the 5x rewards. Booked flight tickets a month ago and travel is in March 2024. Could not find anything on Axis website or TF

 

[drsel]

Normally 7 days.
Which day did you book the tickets and which day you get 1x points?

 

[shashankjain]

Normally 7 days.
what is your event timeline?

Travelling on 7 March and return on 10 March. Do you have any reference as to where 7days has been mentioned?

 

[drsel]

Travelling on 7 March and return on 10 March. Do you have any reference as to where 7days has been mentioned?

Which day did you pay for the tickets on Traveledge?
Which card did you use?
Which day did you get 1x points?

 

[shashankjain]

Which day did you pay for the tickets on Traveledge?
Which card did you use?
Which day did you get 1x points?

Date of payment: 4 Dec 2023
Card Variant: Magnus for Burgandy
1x credit: 6 Dec 2023

 

[drsel]

Date of payment: 4 Dec 2023
Card Variant: Magnus for Burgandy
1x credit: 6 Dec 2023

This is too long you should have got it by 13 December you need to e-mail premium.experience
Premium.Experience@axisbank.com

 

[shashankjain]

This is too long you should have got it by 13 December you need to e-mail premium.experience
Premium.Experience@axisbank.com

Thanks done.. Will update their response here for everyone's benefit

 

[sahilgulati5]

For Magnus 60er/200 comes in one shot in 5 days from the date of transaction

 

[chasni]

Thanks done.. Will update their response here for everyone's benefit

Did you get any update? I also did a transaction on M4B card on Dec 2 and still have not received the remaining 4x points.

 

[kalratush]

For Magnus 60er/200 comes in one shot in 5 days from the date of transaction

Is this for standard Magnus or Magnus for Burgundy?
I also have only received base reward points, have escalated the issue to premium experience just now.

 

[sahilgulati5]

Is this for standard Magnus or Magnus for Burgundy?
I also have only received base reward points, have escalated the issue to premium experience just now.

Magnus burgundy card

 

[shashankjain]

Got an email response as under:

The accelerated reward points will be credited within 45 days of the evaluation month end date. As we checked, 45 days have not been completed. We request you to wait for the stipulated time period.

As discussed with Customer Support over the call, I understand that they are relying on document related to accelerated rewards i.e. 35ER/200 to state that TravelEdge rewards are also covered as accelerated rewards. I have sought details of exact document which refers to TravelEdge ER timelines. WIll update when available

 

[drsel]

Got an email response as under:

The accelerated reward points will be credited within 45 days of the evaluation month end date. As we checked, 45 days have not been completed. We request you to wait for the stipulated time period.

As discussed with Customer Support over the call, I understand that they are relying on document related to accelerated rewards i.e. 35ER/200 to state that TravelEdge rewards are also covered as accelerated rewards. I have sought details of exact document which refers to TravelEdge ER timelines. WIll update when available

Surprising, other posters received the balance 4x points after 5 days or 7 days

 

[shashankjain]

Surprising, other posters received the balance 4x points after 5 days or 7 days

Is it after the devaluation or before ?

 

[drsel]

Is it after the devaluation or before ?

After the devaluation

 

[chasni]

Did you get any update? I also did a transaction on M4B card on Dec 2 and still have not received the remaining 4x points.

I still haven't received the 4x points for the transaction done on Dec 2. After that I have done multiple TE transactions and still waiting for 4x points for these.

@shashankjain Any update?

 

[SM24]

I still haven't received the 4x points for the transaction done on Dec 2. After that I have done multiple TE transactions and still waiting for 4x points for these.

@shashankjain Any update?

Same situation with me.

I did one TE transaction on December 6th, 4X not yet credited.

 

[drsel]

Same situation with me.

I did one TE transaction on December 6th, 4X not yet credited.

Traveledge usually has a price markup (especially International and more than one ticket on the same PNR) to partly recover the 24% return they give on Magnus Burgundy.
so if you are not getting the balance 4x edge points, you are will be in a big loss

 

[SM24]

Traveledge usually has a 10% markup to partly recover the 24% return they give on Magnus Burgundy.
so if you are not getting the balance 4x edge points, you are will be in a big loss

In the past I havent found such a markup to exist, in my experience.

But if it does now + the delay, I agree.

 

[drsel]

In the past I havent found such a markup to exist, in my experience.

But if it does now + the delay, I agree.

Try International tickets and tickets for more than one person and let me know the % price inflation
v/s
direct airline/Skyscanner/MMT/Cleartrip