-
Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.
SBI Unipay: Credit Card Bill Payments Failed - Customers Struggle with Refunds
- Thread starter TechnoFino
- Start date
-
- Tags
- sbi unipay
Doing the same, can't imagine how lowly SBI can be.
Please do tag me if your disputed txns are reversed, I will do the same.
sameer2608
TF Buzz
Is there anyone who as got the refund of the failed transactions?
I too have raised complaint with HDFC and TAT is 45 days which is huge, can we go ahead and raise complaint with RBI for compensation?
I too have raised complaint with HDFC and TAT is 45 days which is huge, can we go ahead and raise complaint with RBI for compensation?
RBI won't be able to help. Wait for refund. I got after 19 days.
Contrary to the experience on SBI Unipay reported here, my experience with it is good so far. I have so far paid around 10+ CC bills in March & April and all have went through and got credited successfully without any issues. I have paid for Amex, HDFC, ICICI, AU, Axis, BOB, IDFC credit card bills. I have always used Rupay CC (BOB Easy / IDFC / ICICI Coral) as the payment source and the bill amount varied from 1000 to 20000. [To pay the Rupay CC used as payment source, I use HDFC Bill pay with Platinum DC].
leonneel
TF Premier
So u got ur refund? Anywhere complained ?
Mine 4 txn of 50k,75k,14k and 100 stuck. Since no txn I'd was generated, txn details does not show in history, all I have is details of where the money was debited from. I don't even remember to which card I had paid (but failed), I can only tell from which card I paid.
What's ur suggestion is?
Deepak_Shetty
TF Ace
Didn't you take any screenshot before making payment?
Actually, it was my cousin who got the refund. Rs 15,000 using AXIS UPI.
He did raise a chargeback request to AXIS 3 days back, but I don't think it helped as chargeback takes 45-90 days.
I personally have 2 transactions of 3.6k done on 1st Apr, using UPI and DC. So, I'll wait for 1 more week and then raise chargeback request.
If it's UPI, you can raise a chargeback request to respective provide banks and wait.
kusaag
TF Buzz
12th day today, BBPS is still doing timepass on twitter handle, "they are checking since 7 days".
No response from any SBI email, SBI twitter handle has no idea.
when you semt mail? and payment method?
5th April. IDFC DC
leonneel
TF Premier
Unfortunately no. But I will from now on. All payments where to cc from cc.
Txn done on 22 and 25 of march.
I did however get failed txn email but no txn I'd is in it.
It was reversed today
IDFC is quick ⚡⚡
IDFC DC transaction of mine which failed on Friday got reversed today
try writing an email to merchant@sbi.co.in
Failed 1K transaction (non BBPS CC payment) via DC done on 28th March got reversed today
The only thing that I did was, I emailed support.bbps@sbi.co.in on 28th March. No reply received
The only thing that I did was, I emailed support.bbps@sbi.co.in on 28th March. No reply received
Got refund today for a transaction done on 21st March!
rockyBalboa
TF Premier
What type of transaction was it? DC, CC, UPI?? And what action did you take?
I mailed support.bbps@sbi.co.in on 6th April for transaction of 31st March.
Also raised a dispute on IDFC on 7th April.
Payment was done using IDFC DC
Also raised a dispute on IDFC on 7th April.
Payment was done using IDFC DC
