SBI Unipay: Credit Card Bill Payments Failed - Customers Struggle with Refunds

[Abhirup]

If your SBI Unipay refund is stuck since a long time try raising a grievance on CPGRAMS under Department of Financial Services - State Bank of India with all the necessary transaction details. This is an escalation channel. Please let us know your experiences by raising a complaint here.

 

[kusaag]

Yes... I too feel for HDFC debit card issue is persisting. My 36,083/- got stuck... Its been 4 days but still no response or refund fro SBI Unipay team.

Lol , its been the 10th day here.

SBI will not reply to emails.
SBI Twitter support is useless.
BBPS support is even more useless.
I called HDFC Imperia number today, raised dispute for all 3 transactions of mine.

 

[Walter White]

Is the problem only for non-BBPS CC payments or even the BBPS ones?

 

[Rocky Bhai]

Is the problem only for non-BBPS CC payments or even the BBPS ones?

AFAIK NON BBPS ONLY

 

[Walter White]

AFAIK NON BBPS ONLY

Hmm. AU ka payment ho gaya successfully credit.

 

[Shubham Yadav]

Hmm. AU ka payment ho gaya successfully credit.

Vo toh HDFC k bill portal se hi ho jata h

 

[kusaag]

Hmm. AU ka payment ho gaya successfully credit.

What reason do you have to pay AU bills here...
Most people were using it for HDFC CC bill payment using HDFC DC for 1% cashback, or any CC payment using any CC.

 

[Walter White]

Vo toh HDFC k bill portal se hi ho jata h

Tum nhi samjhoge 🤫

 

[Shubham Yadav]

Tum nhi samjhoge 🤫

samjh gaya sir

 

[Ankur dhanda]

If your SBI Unipay refund is stuck since a long time try raising a grievance on CPGRAMS under Department of Financial Services - State Bank of India with all the necessary transaction details. This is an escalation channel. Please let us know your experiences by raising a complaint here.

Account number and branch Kya likhe

 

[SamPtnk]

Raise a charge-back with hdfc by tagging them and sbi

These babus wont refund

 

[ketanarora92]

I tired to pay my HDFC Millennia Credit Card bill using my HDFC Imperia Debit Card on the SBI UniPay portal, the amount was Rs 2,731. I faced the same issue as everyone else of the payment being failed. I waited for 3-4 days and saw that I had received the refund of Rs 2,731 but on the same day the refund was reversed LOL. I don't know what is going on and how can a reversal be reversed? I contacted HDFC via phone and even the phone banking officer was confused.

The money has neither been credited to my credit card nor to my bank account again. It's lost. The phone banking officer had raised a complaint and I'm still waiting resolution.

Has anyone experienced something like this before?

Facing same issue

 

[Abhirup]

Account number and branch Kya likhe

Try with DIGITAL PAYMENTS category under the main category once and see what options do you get.

 

[G1jot]

I often avoid portals for bill payments as they have 48 hrs of settlement period (generally) even if you are getting the "funds credited" message.

I always use IMPS for most cards (except ICICI somehow it accepts only NEFT). It is almost instant and you don't need to worry about funds stuck somewhere. Only cons: no rewards for bill payments.

 

[Abhirup]

I often avoid portals for bill payments as they have 48 hrs of settlement period (generally) even if you are getting the "funds credited" message.

I always use IMPS for most cards (except ICICI somehow it accepts only NEFT). It is almost instant and you don't need to worry about funds stuck somewhere. Only cons: no rewards for bill payments.

You can use UPI payment in the case of ICICI for instant settlement.

UPI ID: ccpay.cardnumber@icici

 

[panchabhut]

Seems this is a deliberate trap created by SBI
Can FIR be filed against chairman SBI for fraud? (wild thinking)

 

[telescope]

mine is also stuck. transaction history has no trace of the transaction but I had downloaded the receipt which contains the reference no.
what to do now?

 

[Chiraggyl]

Did 10k transaction on 23rd.. no sign of tefund.. mailed them.. but no reply.. what’s wrong with sbi unipay? Can we complain to RBI?

 

[telescope]

Did 10k transaction on 23rd.. no sign of tefund.. mailed them.. but no reply.. what’s wrong with sbi unipay? Can we complain to RBI?

Let's all mail to PNO of SBI

 

[souvikr]

Only cons: no rewards for bill payments.

That's a big cons for many..