RBI Complaint deadlock

[Finchamp!]

Hi all!

I am seeking your assistance regarding a deadlock I have encountered.

I had lodged a complaint against IndusInd Bank with RBI, through the portal - https://cms.rbi.org.in/ on 09.03.2025. However, the complaint remains open to date, with no resolution or meaningful response from the bank. The prolonged inaction by IndusInd Bank appears to be a deliberate attempt to delay proceedings and discourage me from pursuing an appeal or further action.

Please advice as to what should I do, given the circumstances.

 

[praful47]

Hi all!

I am seeking your assistance regarding a deadlock I have encountered.

I had lodged a complaint against IndusInd Bank with RBI, through the portal - https://cms.rbi.org.in/ on 09.03.2025. However, the complaint remains open to date, with no resolution or meaningful response from the bank. The prolonged inaction by IndusInd Bank appears to be a deliberate attempt to delay proceedings and discourage me from pursuing an appeal or further action.

Please advice as to what should I do, given the circumstances.

It may take upto 3 months

 

[n69b]

My December 2024 complaint is still open just fyi

 

[praful47]

My December 2024 complaint is still open just fyi

Kabhi to ayega reply 🙊

 

[Finchamp!]

Weird. I thought this was time bound.

 

[Finchamp!]

Weird. I thought this was time bound.

I have filed a second complaint on RBI's official email id, seeking timely closure of my first complaint 😎.

 

[cardy]

I have filed a second complaint on RBI's official email id, seeking timely closure of my first complaint 😢.

That was epic! 😂