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  1. Unitfunction

    Axis Magnus Need advice/ help, having a extremely poor experience closing Axis Magnus & reversing renewal fee. Fake information and false promises being given

    How can I get the card closed asap, and the renewal fee reversal done along with money back for the payment that I have done for renewal fee. Would raising this on twitter and linkedin help? Would raising to RBI CMS help? they are clearly in violation of multiple RBI compliance requirements...
  3. xfactcc

    Please provide email escalation matrix for ICICI Bank

    I am requesting the email escalation matrix for ICICI bank i.e., Level 1, 2, Nodal officer, PNO etc. Since their website doesn't provide these details and escalation is via form only as can be seen here: https://nli.icicibank.com/NewRetailWeb/complaint.htm Please provide the information so I...
    • xfactcc
    • Thread
    • complaint escalation grievance icici icici bank nodal officer pno
    • Replies: 15
    • Forum: Banking Complaint
  4. xfactcc

    Jana Bank employee refused more than a month old, laminated e-Aadhaar during account opening, should I escalate?

    In the beginning of August, I opened a savings account with Jana SFB via paper form. During the application I wanted to submit a laminated masked Aadhaar card which was cut out from e-Aadhaar downloaded in April this year. The download date is mentioned in the card. The official refused to...
    • xfactcc
    • Thread
    • aadhaar complaint e-aadhaar jana jana small finance bank
    • Replies: 31
    • Forum: Banking Complaint
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