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rbi

  1. RAMESH BABU N

    RBI eases KYC rules: What’s changing for you from 2026 | RBI KYC guidelines

    Effective from next year, RBI is making some major changes in the way banks handle the KYC process. And, freezing of accounts on account of lack of KYC. Read/See this...
  2. B

    Axis Edge Reward portal not unblocking. RBI not helped at all.

    Need Expert Advise... Axis block my rewad portal in DEC 2023. Transection on Bankit & Runpaisa.. On Magnus card. Feb 2024 they close my Magnus card. April 2024 Aply Atlas card and received but edge portal is blocked. AS they said its block for customer ID. Complain to RBI not got any help...
  3. A

    Advice Needed: Ongoing Dispute With SBI Card Aurum Card Annual Fees

    Hi everyone, I’m looking for advice on an ongoing dispute with SBI Card about the annual fee for my SBI Aurum card. Here’s the situation: Background: Card Upgrade: I upgraded from SBI Simply Save to SBI Aurum in May 2025. Annual Fee Charged: On May 17, 2025, SBI charged me Rs. 9,999 + GST...
  4. shutzz

    Wrong IMPS transaction

    This is a story of wrong transaction made by me on 17Feb2025 on kotak app(IMPS). I accidentally sent inr 800 to someone else account and immediately lodge a complaint on kotak app then after few days i received a mail that kotak tried reaching beneficiary bank of baroda but as the transaction...
  5. A

    RBI Cracks Down on Fintechs for Merchant Misclassification

    RBI Cracks Down on Fintechs for Merchant Misclassification: The Reserve Bank of India is intensifying its crackdown on fintechs misclassifying retail merchants as utility merchants to exploit lower credit card interchange fees. This loophole impacts over ₹5,000 crore in transactions every month...
  6. S

    RBI ordered compensation but.....

    So story begins wherein I suddenly got notification email from CIBIL about lenders enquiry in Nov 2024. I logged into my Cibil and there was enquiry from Kotak Prime for Vehicle Loan. Now i contacted Kotak and demanded to remove enquiry as I never applied for Vehicle loan. Kotak Prime never...
  7. Finchamp!

    RBI Complaint deadlock

    Hi all! I am seeking your assistance regarding a deadlock I have encountered. I had lodged a complaint against IndusInd Bank with RBI, through the portal - https://cms.rbi.org.in/ on 09.03.2025. However, the complaint remains open to date, with no resolution or meaningful response from the...
  8. itzmycard

    Indusind - trf from sundry accounts - RBI compensation

    I got a credit from 'trf from sundry accounts oab' in my indusind account. Is it something related to my RBI Ombudsman complaint compensation ?
  9. Hackmebro

    RBI Complaint against ICICI for EPM — Branch asks to withdraw complaint?

    Hi, I applied for a ₹2 Cr home loan with ICICI and was assured by my Loan RM that after disbursement, my existing Emeralde card would be upgraded to the EPM variant. This was one of the key factors in choosing ICICI for my home loan. However, post disbursement, the RM started ignoring my...
  10. rohit_

    📢 Need Guidance on Filing Complaint with RBI Ombudsman (NSDL Payments Bank Account Closure Issue)

    Hello everyone, I had submitted a request to close my NSDL Payments Bank account about a month ago by emailing all relevant documents (account closure form, PAN card with signature, alternate bank account passbook, etc.) to their official support emails: care@nsdlbank.co.in...
  11. R

    Guidance Needed: RBI Complaint Closed Regarding Credit Card Rejection

    Hi everyone, I’m seeking some help and guidance from anyone who has dealt with a similar situation. I had applied for a credit card which was declined without any clear reason. I contacted the bank’s nodal officer via email but received no response. Eventually, I filed a complaint with the...
  12. HVS

    Issue Resolved Long Wait Ends: ₹15k Compensation from IndusInd Bank After RBI Intervention

    Hey Everyone, I wanted to share a rather frustrating saga I went through with IndusInd Bank regarding my IndusInd Select debit cards. For a whopping 20 days straight, starting in early November 2024, my cards were completely useless for any online transactions. Talk about inconvenience! I tried...
  13. itsme.sumit

    How long does Indian PSU Bank keep their branch's CCTV footage? And is there any minimum guideline like something from RBI?

    Actually, I need to know this because of the BOB bank's misbehavior and harassment thing. I have already raised this issue with RBIO, but somebody advised me to file an RTI for the CCTV footage too, but it's been around 2 months, and I am wondering if I can get those or at least demand that they...
  14. D

    RBI seemingly cannot Interpret its OWN Guidelines (HDFC Cc Case)

    Long Story Short, Hdfc has mentioned in its MITC that cashback received against redemption of points will be adjusted in the following billing cycle (not the current) HOWEVER As per The RBI Master Direction Circular What Hdfc is doing is in complete contradiction to the Guidelines set by...
  15. xfactcc

    Need advice about Indie by Indusind 'add money' fail and compensation

    On 29 March 2025 I added Rs. 11,000 via 'add money' on Indie app (by Indusind) via selecting Navi UPI app as UPI intermediar. Money was debited from my other IDFC bank and shown successful by Navi but not credited to Indie. After waiting for few hours I went to X and complained tagging all...
  16. Adith

    Can I raise a complaint to RBI for money rotation by the branch ?

    Hey TFians , need your help in this situation to see if it's possible to escalate to RBI for this for compensation. Both my parents are Central Govt employees. So any financial asset purchase usually goes through a hoop of NOC and other stuff so it doesn't affect their career or anything else...
  17. rajgopals

    Filing Complaint Against BOB One Card – Which Entity to Select on RBI Portal?

    How do I file a complaint against BOB One Card with the Banking Ombudsman? Since the card is issued by BOB Financial Solutions, should I select 'Bank of Baroda' ? Tia
  18. R

    Issue Resolved 2000 Compensation From Federal Bank

    2000 rupees compensation recieved from Federal Bank for not sharing scapia card rejection reason. On 3rd March i recieved an email, which was an invitation to apply for the scapia credit card. but when i tried to apply for the card, app told me that existing federal bank credit card holders are...
  19. techie_space

    Invest BharatPe (12% Club) - Refunding Deposits as per RBI Guidelines

    Hello TF Family, I received a message from Invest BharatPe (previously 12% Club), that part of deposits made into P2P lending is being credited back to account with interest. Anyone aware of this guidelines as I'm not able to find any such guidelines. Message: *Important update: Your returns...
  20. Çàrdøhôlïç

    Chargeback Issue with Axis Bank and AeronPay - Compensation Query

    *Hello TF Community,* I'm sharing my frustrating experience with raising a chargeback through Axis Bank (source bank) for a transaction with AeronPay. Despite multiple escalations to the Nodal Officer and Principal Nodal Officer, Axis Bank denied my chargeback request. I eventually filed a...
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