Need Help with Airtel Axis Credit Card VKYC Process

[Shraaj]

Hello,

On 01/04/2023, I applied for the Airtel Axis Credit Card using the Airtel Thanks App. However, I have been unable to complete the VKYC process as the website that the App redirects to is currently down. I have tried using a different App and clearing my data and cache, but the issue remains unresolved.

According to the App, my VKYC option will be removed in 2 days, on 03 April 2023. I am seeking assistance as I have already reached out to Axis CARE, but unfortunately, they were unable to help me.

The Link is - maximum.axisbank.co.in

Thank you for your help.

 

[Chaitanya-a]

@pprakash11

 

[pprakash11]

@pprakash11

Thanks for the tag!

I was facing the same for my family member since 31st March. But today it got completed.

Today morning I tried, the maximus link opened, AADHAR EKYC successfully processed. VKYC completed.

Try your luck. But as seen on your screenshot, it's just valid for 4 more hours.
If not completed, you will have to face physical KYC.

 

[Shraaj]

Thanks for the tag!

I was facing the same for my family member since 31st March. But today it got completed.

Today morning I tried, the maximus link opened, AADHAR EKYC successfully processed. VKYC completed.

Try your luck. But as seen on your screenshot, it's just valid for 4 more hours.
If not completed, you will have to face physical KYC.

UPDATE - JUST COMPLETED KYC at 11:12 PM Today ....what should I do now?

 

[pprakash11]

UPDATE - JUST COMPLETED KYC at 11:12 PM Today ....what should I do now?

Wait for next day. The page will update and a SMS from Axis Bank you will receive+ an email as well