I made a transection of 2000 Rs on Faces Canada using GRABDEALS( Promoted by Axis). It was eligible for 35X reward points. Regular reward points were credited within 4 days but 35X points were not credited even after 120 days.
So I accelerated at level-1, level-2 & level-3. They have demanded Invoice of purchase approx. 7-8 times, which I have provided.
Today I received call from Axis that " Transection is not recorded in merchant's statement, so reward points can't be given."
Transection is reflected in credit card statement & invoice is also provided. No item is returned.
1. Is this the Fraudulent activity by Axis?
2. Is there any provision to accelerate this to RBI?
So I accelerated at level-1, level-2 & level-3. They have demanded Invoice of purchase approx. 7-8 times, which I have provided.
Today I received call from Axis that " Transection is not recorded in merchant's statement, so reward points can't be given."
Transection is reflected in credit card statement & invoice is also provided. No item is returned.
1. Is this the Fraudulent activity by Axis?
2. Is there any provision to accelerate this to RBI?