I too just opened an exclusive account yesterday online. Will order cheque book next week and see what happens
As per branch staff, if we choose monthly statement on mail while opening account, we won't get passbook. We need to go to branch and disable monthly statement. After getting passbook we can enable e-statement. In your case if there any changes, let me know.
Here I am being told that it is due to online account. I haven't done vkyc because I already hold credit card. They haven't send any link, nor any msg for vkyc. On opening official vkyc link, I am getting 'Sorry, it seems you have already completed your KYC or your account does not need KYC to be completed'. So, its already full kyc for me too.
You won't receive cheque book without KYC updated. I opened account online in January 2023, couldn't do VKYC, customer care said you are already KYC complied, then a few months later visited branch submitted documents for KYC and received cheque book after one week.
So, we have to again submit Aadhaar and PAN copies. What's the use of vkyc then?
I think they need fresh kyc for each/set of transactions/ sub systems..
Will submit tomorrow. Lets hope this resolves my issue.
I was told that my issue will get resolved by monday i.e, yesterday. I did submit Aadhaar, PAN & signed docs on Friday. Went today to deposit some money and create FD. Issue still unresolved. Idiots to the core.
Completely agree with your view. They just give some random timelines to get rid of the customer and never bother to keep the word
At first I Thought you were talking about axis as I had similar experience with them. Then realised topic of the post is indus. Worst 2 banks I have ever experienced..
So we have some company there in the bottom of the list .. at last axis is not alone !!
Only IndusInd legends at the branch can answer that. 😂I opened my account online yesterday while I was able to link it to UPI and add money yesterday only but not able to debit, the reason in BHIM UMI was account frozen. Now these morons are asking me to visit branch as they do not know the reason and asked me to fil activation form.
Till when this debit freeze will be there because I am sure these idiots do not know a thing other than directing customer to branch. If I was so keen to visit the branch why would I open the account online in first place and why they give an option, somebody please make them understand
The best online account opening experience is with Jana bank where account was operational within 30 mins of VKYC. Not like these idiots who don't know anything
Anyways they will ask you to visit branch to do kyc later on... better to visit once and finish off everything for once and all.I opened my account online yesterday while I was able to link it to UPI and add money yesterday only but not able to debit, the reason in BHIM UMI was account frozen. Now these morons are asking me to visit branch as they do not know the reason and asked me to fil activation form.
Till when this debit freeze will be there because I am sure these idiots do not know a thing other than directing customer to branch. If I was so keen to visit the branch why would I open the account online in first place and why they give an option, somebody please make them understand
The best online account opening experience is with Jana bank where account was operational within 30 mins of VKYC. Not like these idiots who don't know anything
