How to cancel Fi dc?

[telescope]

I think fi physical dc is now chargeable. I want to cancel it and get virtual only dc.

But could find any option in the app to do it. Can anyone please give me step by step process flow.

Thanks.

 

[BeingIncog]

I think fi physical dc is now chargeable. I want to cancel it and get virtual only dc.

But could find any option in the app to do it. Can anyone please give me step by step process flow.

Thanks.

here's how you can order a Virtual Debit card :

* On the top right of the home screen, tap on the debit card logo
* Tap 'Card settings'
* Tap on 'Request for New card'
* Select any of the reasons mentioned
* On the next page, you will get option to choose between 'Digital Debit card - free' or Physical Debit card - 199+18% GST

 

[telescope]

here's how you can order a Virtual Debit card :

* On the top right of the home screen, tap on the debit card logo
* Tap 'Card settings'
* Tap on 'Request for New card'
* Select any of the reasons mentioned
* On the next page, you will get option to choose between 'Digital Debit card - free' or Physical Debit card - 199+18% GST

Thanks I'll try this. Doing the above steps will cancel the existing physical dc right?

 

[BeingIncog]

Thanks I'll try this. Doing the above steps will cancel the existing physical dc right?

yes. . . .

 

[Calm Radiance]

* On the next page, you will get option to choose between 'Digital Debit card - free' or Physical Debit card - 199+18% GST

I can't find any option to chose.

 

[BeingIncog]

I can't find any option to chose.

did you order physical card earlier or availed virtual card or is it the only card after you created account (when?)?

 

[Subhajit]

here's how you can order a Virtual Debit card :

* On the top right of the home screen, tap on the debit card logo
* Tap 'Card settings'
* Tap on 'Request for New card'
* Select any of the reasons mentioned
* On the next page, you will get option to choose between 'Digital Debit card - free' or Physical Debit card - 199+18% GST

Will this method work for customer with physical debit card from the start?

 

[BeingIncog]

Will this method work for customer with physical debit card from the start?

it worked for me.

 

[BeingIncog]

Will this method work for customer with physical debit card from the start?

but now it's chargeable virtual card from 8th of this month.

 

[telescope]

Will this method work for customer with physical debit card from the start?

no idea. never worked for me.

 

[#aniket]

but now it's chargeable virtual card from 8th of this month.

I think, Virtual Card is free!

 

[BeingIncog]

I think, Virtual Card is free!

oh, memory mumble jumble ho gayi

 

[telescope]

I think, Virtual Card is free!

I can't see this virtual card option. Where to get this?

 

[ashwink]

I can't see this virtual card option. Where to get this?

Just block your physical debit card and later apply virtual.

 

[telescope]

Just block your physical debit card and later apply virtual.

Only block option not available. Block and replace available.

 

[ashwink]

Only block option not available. Block and replace available.

Yes go ahead 😃

 

[telescope]

Yes go ahead 😃

Why will I block and get replacement?

 

[ashwink]

Why will I block and get replacement?

Y E S

 

[#aniket]

Why will I block and get replacement?

So that you can have Virtual card only, which is your wish.

Since you have physical and virtual card having same details (card number, expiry & CVV). In order to get rid of physical card, you need to block it, in this way, your virtual card will also get blocked and then fresh virtual card will get generated.

However, in order to have physical debit one have to place an order/request, subject to applicable charges.

@ashwink too tried to communicate the same but you weren't trying to understand, better to connect with the Fi/ bank's customer care executive.

 

[suhasa010]

here's how you can order a Virtual Debit card :

* On the top right of the home screen, tap on the debit card logo
* Tap 'Card settings'
* Tap on 'Request for New card'
* Select any of the reasons mentioned
* On the next page, you will get option to choose between 'Digital Debit card - free' or Physical Debit card - 199+18% GST

Thanks. Did this and now no more chargeable physical card. Only virtual free dc 😁