The new UI had so many ads for their own services and finding anything usable is difficult.
Yep. Idk why people keep glorifying new UI, It's quite bad. tbh, the best UI currently is of IDFC (apart from them not showing whole debit card numbers and forcing people to install their app).
Moreover now I thought to dodge the OTP requirement, HDFC gave me popup to enable 2FA which I did. Now to login either I can use OTP or I can send notification to HDFC new app so I can approve the login through swiping. To login via app notification is good but HDFC implemented it in the worst way. First a customer needs to open the app, which defeats the purpose, no? OTP was better then.
Or HDFC could send notification on phone (quick notification from TOP and scroll down and approve by holding the notification to find approve option so customer doesn't need to open the app?), but HDFC being HDFC, they don't even have notifications for new app. I thought I haven't given app permission but omg, do HDFX hire dev's from some african country or something? They fckn' forgot to even give notifications option for the app.
To add to the list of problems, now as I have enabled 2FA, I can't even turn it off. I checked web and app, couldn't find an option to disable 2FA, unless someone can help me here.
HDFC as a bank doesn't get enough hate tbh. They need to be grilled hard on social media. So bad.