HDFC ACCOUNT INFORMATION LEAKED

[Heisenberg37]

My HDFC Credit account and savings account details (loan & balance) were shared with a relative without my knowledge. I haven’t visited any branch in 3 months, so clearly, someone from the bank leaked my info.


How do I escalate this? Has anyone filed a complaint with RBI or the Banking Ombudsman before? Need urgent advice.

@TechnoFino @SSV @anirban.choudhury

 

[Aniket Sharma]

I

My HDFC Credit account and savings account details (loan & balance) were shared with a relative without my knowledge. I haven’t visited any branch in 3 months, so clearly, someone from the bank leaked my info.


How do I escalate this? Has anyone filed a complaint with RBI or the Banking Ombudsman before? Need urgent advice.

@TechnoFino @SSV @anirban.choudhury

Is there any loan due?

 

[Heisenberg37]

I
Is there any loan due?

Yes a few

 

[desiviru]

My HDFC Credit account and savings account details (loan & balance) were shared with a relative without my knowledge. I haven’t visited any branch in 3 months, so clearly, someone from the bank leaked my info.


How do I escalate this? Has anyone filed a complaint with RBI or the Banking Ombudsman before? Need urgent advice.

@TechnoFino @SSV @anirban.choudhury

Provide better insights in the matter. What kind of relative (friend or enemies) got info. about your financial details and what they can do with it?

How do you know it's gotten from bank? Maybe some physical statements were taken image of from your home itself. or someone got it from yuor phone itself who you trust. Koi ghar ka bhedi bhi toh ho sakta hai jo aapki lanka laga raha ho?

 

[Heisenberg37]

Provide better insights in the matter. What kind of relative (friend or enemies) got info. about your financial details and what they can do with it?

How do you know it's gotten from bank? Maybe some physical statements were taken image of from your home itself. or someone got it from yuor phone itself who you trust. Koi ghar ka bhedi bhi toh ho sakta hai jo aapki lanka laga raha ho?

Enemy
No physical statement was there and he can’t have access to my phone I’m out of state.
He did enquire about my balance and from where i get payments from n all

 

[ritwik2000]

Complaint to PNO asking for CBS logs. The system has log entry for every query, the employee has done to fetch ur account info.

One good reddit thread on related topic -

 

[shashankverma]

My HDFC Credit account and savings account details (loan & balance) were shared with a relative without my knowledge. I haven’t visited any branch in 3 months, so clearly, someone from the bank leaked my info.


How do I escalate this? Has anyone filed a complaint with RBI or the Banking Ombudsman before? Need urgent advice.

@TechnoFino @SSV @anirban.choudhury

Ladki walon ne pata kar k shadi tod di kya bhai?

 

[desiviru]

Enemy
No physical statement was there and he can’t have access to my phone I’m out of state.
He did enquire about my balance and from where i get payments from n all

Do you owe him anything?

Problem is even bank people won't accept that they have given info. Data can be accessed at any branch and people have connections. You will never know which branch accessed your data until you reach the higher authorities to see at what time and in what branch your acc. details were checked and with whose code.

For that you will need to escalate at higher level but branch people when they know removes most of the info. and even higher authorities won't care until you make a police complaint which will bring hassles only to your life not the culprit here.

The matter is serious in nature when someone is trying to get your financial details.

 

[Heisenberg37]

Do you owe him anything?

Problem is even bank people won't accept that they have given info. Data can be accessed at any branch and people have connections. You will never know which branch accessed your data until you reach the higher authorities to see at what time and in what branch your acc. details were checked and with whose code.

For that you will need to escalate at higher level but branch people when they know removes most of the info. and even higher authorities won't care until you make a police complaint which will bring hassles only to your life not the culprit here.

The matter is serious in nature when someone is trying to get your financial details.

I have mailed pno
Is there anything i can do?

 

[ritwik2000]

I have mailed pno
Is there anything i can do?

connect with a lawyer and send legal notice to the bank

 

[theflash]

Maybe unrelated to this case but I've heard HDFC is notorious and does contact relatives or friends regarding any overdues.

 

[JigmeKhesar]

Complaint to PNO asking for CBS logs. The system has log entry for every query, the employee has done to fetch ur account info.

One good reddit thread on related topic -

nobody is going to entertain his request for CBS access logs without a court order.