Amex Plat Travel - No Retention Benefits Offered - July 2025

[prince747]

My Platnium Travel card has come up for renewal and accordingly Amex has charged the annual fee in tbr latest statement.

For the longest time I've seen people talk about the different kinds of offers they received when they called up Amex and ask for waiver.

So I called them up today and asked if they could give me an offer too. Do note I have Platinum and Gold charge cards besides the Travel card.

They flatly, although politely, refused to give me any offer. They say that such an offer is not available for my profile. I really do not want to pay the full fee, even though it's a very beneficial card, having just doled out almost 78k a few months ago for the charge card.

Has anybody else faced this? Were you able to talk with them and get them change their decision and give you an offer?

Would appreciate any inputs.

 

[panu24]

I have a renewal coming up on my amex plat travel card on july 11 2025. I checked with a customer executive for any renewal offers and they replied like "
I understand your concern regarding the renewal offer. I would like to share that the benefits that this card carry certainly outweigh the fee. To give you the unique card benefits, offers and promotions, American Express charge a nominal membership fee. I am afraid as there are no such offers running". What should I do?

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Thread 'Amex Plat Travel - No Retention Benefits Offered - July 2025'

Wednesday at 6:09 PM

My Platnium Travel card has come up for renewal and accordingly Amex has charged the annual fee in tbr latest statement.

For the longest time I've seen people talk about the different kinds of offers they received when they called up Amex and ask for waiver.

So I called them up today and asked if they could give me an offer too. Do note I have Platinum and Gold charge cards besides the Travel card.

They flatly, although politely, refused to give me any offer. They say that such an offer is not available for my profile. I really do not want to pay the full fee, even though it's a very...

• prince747
• amex annual fee renewal
• Replies: 43
• Forum: American Express

• 

 

[rogerthat]

I had the renewal on Platinum Charge last month. Called up and was offered 50% cut on the annual fee. No other options. I was looking at paying the full fee for 10000 MR points but was told that offer is not available on my profile. So took the 50% off offer.

 

[drsel]

I was offered either
fee reversal on spends of 1.5L in 90days
or 50% fee waiver.

I called back and asked for a better deal and they offered 2 more options
1. Pay annual fees and get 10000 points or
2. Pay 20000 reward points for annual fee waiver.

I went for 50% fee waiver.

Spend 1.5 lacs is the best deal, because anyway you need to hit the target of 4 lacs, to get 48000 points

 

[prince747]

I have a renewal coming up on my amex plat travel card on july 11 2025. I checked with a customer executive for any renewal offers and they replied like "
I understand your concern regarding the renewal offer. I would like to share that the benefits that this card carry certainly outweigh the fee. To give you the unique card benefits, offers and promotions, American Express charge a nominal membership fee. I am afraid as there are no such offers running". What should I do?

Those were the exact sentences they read out to me.

I've just read on twitter that effective July renewal offers have been put on hold. Unverified information although it turned out to be true in my case.