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URGENT || PNB BANKING FRAUD OF 5.5 lakh

doraemon

TF Legend
In such case issuer bank is supposed to contact beneficiary bank immediately and do the same. There's internal mechanism as well don't know how PSUs deal in such cases.😅
PSU are pain most of time
Accha hua warna pure din Mai kahani sunn rha hota non stop
Can't even say to stop
Yeah
Isse pata chalta hai cash mai hi fayda hai at the end ,sukoon
Par kuch log raat ko aake bomb fod dete hai
 

varun__goel_

TF Legend
Person get a call early in morning at 5 Am
And 5.5 lakh got debited instant .
No OTP etc

They have complained to cyber police at 6 am due to personal connection.

Anyone has any experience how it could have been done ?
What's their Modus operandi ?

Person said they never had this much amount in pnb before


Edit - since they informed cyber inspector, they freezed the receiver account within less than 30 minutes of transaction initiated.

AFTER 3 HOUR, money has been credited back to their account.
If they didn't have connection then it would have been a long hassle
Has the person handed his phone to some stranger for call in past few days?
 

timva

TF Premier
VIP Lounge
But there's zero liability on customer in such case when such fraud or unauthorised txns occurred without
customer's negligence, then bank is 100% liable, na? However, bank has to
prove the same, whether it's due to carelessness of customer or sth else was the reason.

How your friend proceeded other than complaining to bank?
He did complain to the cyber cell and also lodged an FIR with the police. After few months of this incident, he was transferred to some other department in the company so I don't exactly know if he got his money back or not.
Will give him a call today.....
 

#aniket

TF Ace
He did complain to the cyber cell and also lodged an FIR with the police. After few months of this incident, he was transferred to some other department in the company so I don't exactly know if he got his money back or not.
Will give him a call today.....
Ok, update me as well. 😊
 

xfactcc

TF Premier
[VERY IMPORTANT] As per RBI guidelines: ttps://www.rbi.org.in/commonman/English/Scripts/Notification.aspx?Id=2336



See attachment for PDF. Save it.



It seems a zero liability case for customer since it was certainly not due to customer's fault.



Please refer to the RBI rules mentioned above so everyone is aware of what to do in cases of fraudulent bank transactions.
 

Attachments

  • NOTI1506072017.PDF
    97.7 KB · Views: 14

sidp

TF Ace
But there's zero liability on customer in such case when such fraud or unauthorised txns occurred without
customer's negligence, then bank is 100% liable, na? However, bank has to
prove the same, whether it's due to carelessness of customer or sth else was the reason.

How your friend proceeded other than complaining to bank?
Yes. Bank is liable as long as customer is not negligent or accessory to the crime.

Here bank is supposed file civil suit against the fraudster.
 

sidp

TF Ace
prevent it from happenning to me and my friends and relatives...
Just tell them not to share otp and pin.

To avoid random frauds, use apple/samsung or in worst case pixel. Keep them updated to lattest security patch. There is no escape from targeted fraud attempts.
 

MrJJ

TF Premier
If my understanding is right, it can only be done via a malware. Victim's phone was first injected with a malware/virus app which gives hacker access to victim's device. The call was just to distract the victim so that they don't notice any OTP received during the call.
 

techt

TF Legend
If my understanding is right, it can only be done via a malware. Victim's phone was first injected with a malware/virus app which gives hacker access to victim's device. The call was just to distract the victim so that they don't notice any OTP received during the call.
Wow this is some next level fraud. BTW how cybercrime worked so quick in this case ?
 

ccdc

TF Ace
i get totally blank calls arnd 3-4 times a week...no one speaks on the other hand...once i muted myself and the call went on for more than 6 mins till the opposite party hung up....am i on their radar???
 

Pollex

TF Premier
This was probably done by someone who tampered with their phone and then knew roundabout the money she would he having in her account.

probably someone close to the person.
 
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