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Axis Magnus Retention for Magnus

drshenoy

TF Select
VIP Lounge
I have a Burgundy account (recently converted to Burgundy from Priority account) in Axis Bank. If I close my Magnus, Priority, My Zone CCs, will the reward points earned (about 2 Lakhs) will get invalid or lapsed?
 
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navam

TF Premier
Straightforward,
- just call them and ask for retention
- they will ask are you thinking of cancelling,
- told them not yet but need to know if retention etc is there toh I won't think too much and just continue since the cost of renewal will get covered by the points.

Done, they will just create some request number and send it over, points next day.
 

manju1

TF Buzz
Thank you all, just make sure to say that you are thinking of continuing if retention offer is there. Do not say that you want to cancel the card, else they might just cancel it.
 

Virgo

TF Premier
VIP Lounge
I too jumped on the bandwagon for Axis Reserve. Called customer care on Sunday and was direct in saying the devaluation is forcing me to close my card and any retention available? Was kept on hold for couple of mins post which got the SR generated. Tried asking for 50k points instead of 30k that were offered but the executive denied saying 30k is max for Reserve. Points got credited on Monday night.
 

ManasG

TF Buzz
VIP Lounge
Tried doing this a few days ago, was offered a retention bonus of 10k ER points but only on the condition that you can't close the card in the next one year. Have no intention of paying the renewal fee, therefore dropped it.
 
Tried doing this a few days ago, was offered a retention bonus of 10k ER points but only on the condition that you can't close the card in the next one year. Have no intention of paying the renewal fee, therefore dropped it.
nothing like this asked to me, you should take 10er points and you can close card even after a week.
 
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