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Lucky guy. I asked and they denied me anything.I had requested a downgrade and applied for it on Saturday. My application was already approved by Monday morning.
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I had called them a few days back and they told me you can downgrade it. However, when I called again after the fee was charged, they said the downgrade option was only valid at that time and that it couldn’t be done now. I told them it was unprofessional on Amex’s part, I was only taking the time they had given me to decide, and now they were denying the downgrade. After putting the call on hold, the representative came back and said they would proceed with the downgrade.Lucky guy. I asked and they denied me anything.
Did you called to customer care or did Chat with amex team?
I downgraded from gold charge to MRCC,And most important part will you loose the MR points gained with Amex Plat card or will stay the same.
Strange behavior from Amex. Did you called them few days before 2nd year fee will be charged or well in advance?I had called them a few days back and they told me you can downgrade it. However, when I called again after the fee was charged, they said the downgrade option was only valid at that time and that it couldn’t be done now. I told them it was unprofessional on Amex’s part, I was only taking the time they had given me to decide, and now they were denying the downgrade. After putting the call on hold, the representative came back and said they would proceed with the downgrade.
I downgraded from gold charge to MRCC,
Points remain as long as we any one card.
Called them well in advance.Strange behavior from Amex. Did you called them few days before 2nd year fee will be charged or well in advance?
I called today and they said call us in august we may have some offer for you. I have renewal on 8th August.
Will see if they have something or not. Other wise close the card.
Yes, you can close the card before using it, they will reverse the chargesCan I now close the card without having to pay the second year renewal fee as card hasn't been used ?
Watch this reel to know the procedure of transferring Amex card to USYes I have completed 4L milestone for the first year and have around 50k points.
Now mostly will close the card after redeeming the MR points as I find AMEX not useful.
If I am moving to us will this card be transferred in us based card ?
I just downgraded, they send a link to new application. so yes there was a cibil hit.It doesn’t make sense to continue with my Amex Platinum Travel so is it possible to downgrade to SmartEarn and also retain the same limit?
Do they check CIBIL if we request for a card downgrade?
Do you have to pay the joining fees for the downgraded card ?I just downgraded, they send a link to new application. so yes there was a cibil hit.
yes. just like getting a new cardDo you have to pay the joining fees for the downgraded card ?
Thank you for the clarification.I just downgraded, they send a link to new application. so yes there was a cibil hit.
So what offer you got from them ?asked renewal options for platinum travel card, they said there are now renweal options
no renewal options*So what offer you got from them ?