Infinia Infinia metal Upgrade Requests on Hold

[Chill_Odia_Guy]

I had Sent a cold email to HDFC seeking upgrade from DCB Metal to Infinia Metal as I have > 10L credit limit and over 15L spends in last 6 months.

Unfortunately it seems requests have been put on hold. Anyone has pointers to why? Or when would this get resolved? Any other alternative way I can get Infinia Metal.

 

[HumorSimpson]

@Sobirvs . .

 

[Bionick]

I had Sent a cold email to HDFC seeking upgrade from DCB Metal to Infinia Metal as I have > 10L credit limit and over 15L spends in last 6 months.

Unfortunately it seems requests have been put on hold. Anyone has pointers to why? Or when would this get resolved? Any other alternative way I can get Infinia Metal.

Make some time, call them, have a good chat about the situation and enlighten us 😁

 

[kuchbhikuchbhi is verified member.]

Yeas they are on hold
Regalia gold
Dcbm
Infinia

 

[HumorSimpson]

Yeas they are on hold
Regalia gold
Dcbm
Infinia

Why ? any idea ?

 

[m4b]

 

[m4b]

I think you better take acknowlege that it's not your fault that they have stopped sourcing card this way as you have already achived the spending cretiera. Let them know that you'd following up in the same mail for the upgrade whenever it opens up and critera at that point of time.

 

[TripleAce]

I had Sent a cold email to HDFC seeking upgrade from DCB Metal to Infinia Metal as I have > 10L credit limit and over 15L spends in last 6 months.

Unfortunately it seems requests have been put on hold. Anyone has pointers to why? Or when would this get resolved? Any other alternative way I can get Infinia Metal.

I was talking to my RM in the evening regarding upgradation to Infinity and in the middle of the discussion, he too mentioned that Infinia issuance will be on hold soon.

 

[Amit_1]

I’ve spoken to my RM today, he informed me that there is some technical issues going on, many internal tasks are pending including card upgrade, resolution timeline they received is by 21July, let’s see if he’s correct on this.

 

[nikhilv0303]

What is the next level of grievance redresszl email? I've been pushing them to get Biz Black, but they are not giving. Where should i escalate?

 

[Irontech]

I’ve spoken to my RM today, he informed me that there is some technical issues going on, many internal tasks are pending including card upgrade, resolution timeline they received is by 21July, let’s see if he’s correct on this.

Any update on this issue? Are the upgrades still on hold due to technical/operational issues?

 

[jolo]

Any update on this issue? Are the upgrades still on hold due to technical/operational issues?

I had sent an mail to HDFC on the 10th July for an upgrade to DCB metal and they had responded a few days back asking me to fill up a form. So I think things are back to normal?

 

[Amit_1]

Any update on this issue? Are the upgrades still on hold due to technical/operational issues?

Things are working normal now

 

[Irontech]

I had sent an mail to HDFC on the 10th July for an upgrade to DCB metal and they had responded a few days back asking me to fill up a form. So I think things are back to normal?

The pause was from 15th July, yours was sent before that.

Things are working normal now

I called my RM today and she said there is no new update or email from HDFC on this topic. What to do, Ask her to send the form anyway or wait few days?

 

[Amit_1]

The pause was from 15th July, yours was sent before that.



I called my RM today and she said there is no new update or email from HDFC on this topic. What to do, Ask her to send the form anyway or wait few days?

Don't rely on RM, ask her to send the form or mail yourself if you meet the spends + limit criteria

 

[Irontech]

Don't rely on RM, ask her to send the form or mail yourself if you meet the spends + limit criteria

I need to send via RM because it is via Relationship Value(RLV) criteria as an Imperia account holder.