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Upgrade from legend to tiger, is it really free?

NikhilG

TF Ace
I have had a lot of disappointing experience with indusind bank.
Their customer service is one of the worst. They keep on flashing this number to dial for customer service (186026777777) it may look like toll free but it's chargeable

Please read below attachment, I gave them consent of legend to tiger if it's free but now they saying it's chargeable. I haven't activated my card yet. What shoud I do?
 

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    Screenshot_20250428-143637.webp
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I got my legend upgraded to Tiger card. Now legend gets deactivated? What about select account?

How did you get it upgrade? What was your limit for legend card ?

I hold Legend card with only 75k limit.
I got no LE in previous 2-3 years.
And I have other cards with highest limit of 6L.
 
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