Devaluation Airtel app levying usage fee on utility payments on Airtel Axis credit card

[itzmycard]

Airtel started levying usage fees on electricity bill payments while using Airtel Axis credit card on its app. Might add the same for other bill payments also.

 

[Strange]

Please help. What to do

email PNO@axisbank.com with your application number to reconsider your application but the chances of approval is very low.

 

[Anindya98]

Please help. What to do

Just drop an email to Nodal and ask them about the reason for rejection.

 

[mailmenow]

email PNO@axisbank.com with your application number to reconsider your application but the chances of approval is very low.

I didn't get any message regarding the approval/rejection. I got this application rejection showing just after the rejection of vkyc

 

[mailmenow]

That means you don't need to do VKYC.

What are you saying bro. If i don't need the vkyc. Then why should they want to do "Vkyc rejection" doesn't make any sense. Right?

 

[mailmenow]

Just drop an email to Nodal and ask them about the reason for rejection.

Are you sure that application is rejected?? I got this screenshot just after the vkyc rejected

 

[Anindya98]

email PNO@axisbank.com with your application number to reconsider your application but the chances of approval is very low.

The problem is that he already holds Airtel Axis and wants the Rupay variant paired with MC. So, I think that's the reason they have rejected.

 

[Anindya98]

Are you sure that application is rejected?? I got this screenshot just after the vkyc rejected

No, you will get a SMS for rejection.

 

[mailmenow]

They are only sales executive who done vkyc. Then how the decision of rejection will be instantly provided just after vkyc???

 

[mailmenow]

The problem is that he already holds Airtel Axis and wants the Rupay variant paired with MC. So, I think that's the reason they have rejected.

She asked my registered mobile number I just confused and told her the mobile number which i entered it in the credit card application. The mobile number associated with my previous credit card, savings account and this application is different. May be that's the reason why she rejected vkyc??
Mismatch. It's her mistake that asked the information outside the credit card application. Right??
She also called me on my mobile number which was registered with savings & credit card not to the number which i given in the application form

 

[Anindya98]

They are only sales executive who done vkyc. Then how the decision of rejection will be instantly provided just after vkyc???

These are 2 different things: VKYC rejected or Card Application Rejected.
Card Application Rejected: For this, a rejection SMS will be sent to you via SMS, and after 3-4 days, an email will also be sent to you.

She asked my registered mobile number I just confused and told her the mobile number which i entered it in the credit card application. The mobile number associated with my previous credit card, savings account and this application is different. May be that's the reason why she rejected vkyc??

You can't apply the same bank credit card with 2 different numbers and the same PAN number. Once you apply using the 2nd number and the same KYC details, they will update that number in your existing cards and SB.

Mismatch. It's her mistake that asked the information outside the credit card application. Right??

No, it's your mistake, even if VKYC rejected, they will arrange a physical KYC.

She also called me on my mobile number which was registered with savings & credit card not to the number which i given in the application form

Because you have used the same KYC details in your current application.

 

[mailmenow]

These are 2 different things: VKYC rejected or Card Application Rejected.
Card Application Rejected: For this, a rejection SMS will be sent to you via SMS, and after 3-4 days, an email will also be sent to you.

You can't apply the same bank credit card with 2 different numbers and the same PAN number. Once you apply using the 2nd number and the same KYC details, they will update that number in your existing cards and SB.

Ok. Later we can change to older number. Right?

No, it's your mistake, even if VKYC rejected, they will arrange a physical KYC.

How it will be my mistake bro?? She need to ask my mobile number which i entered in the application form only . Not my previously registered mobile number

Because you have used the same KYC details in your current application.

 

[Anindya98]

Ok. Later we can change to older number. Right?

Yes

How it will be my mistake bro?? She need to ask my mobile number which i entered in the application form only . Not my previously registered mobile number

You have to mention the mobile number used at the time of application, no matter what they ask, if they say it didn't match, then say the old registered number. Don't panic, things happen. VKYC rejection is not a great deal.

 

[mailmenow]

Yes

You have to mention the mobile number used at the time of application, no matter what they ask, if they say it didn't match, then say the old registered number. Don't panic, things happen. VKYC rejection is not a great deal.

Bro I am only saying that "i informed her the mobile number used at the time of application"only. She didn't say anything and said your status of vkyc will be visible now.

 

[Anindya98]

Bro I am only saying that "i informed her the mobile number used at the time of application"only. She didn't say anything and said your status of vkyc will be visible now.

Then what's the problem? VKYC status is not important for you as you already have a relationship with them.

 

[mailmenow]

Then what's the problem? VKYC status is not important for you as you already have a relationship with them.

Yes. But she rejected my vkyc for no reason

 

[Anindya98]

Yes. But she rejected my vkyc for no reason

Don't worry, this will not be the reason for card rejection.