Yes bank opened a savings account along with CC application.

[squarepizza]

Pretty much the title. They opened a savings account along with my CC. I have been fighting hard to close it, but to no avail yet. Anyone else faced the same issue ? How do I get it closed ?

 

[Vasuki]

Yes bank is step sister of ICICI Bank 💀

 

[OverdosingOnCopium]

Complain to PNO and ask for 0 MAB

 

[Vasuki]

Complain to PNO and ask for 0 MAB

T r u e

 

[Shubham Yadav]

Pretty much the title. They opened a savings account along with my CC. I have been fighting hard to close it, but to no avail yet. Anyone else faced the same issue ? How do I get it closed ?

Ye dekho @NShah

Ab yes bank bhi line mai h

 

[squarepizza]

T r u e

Well customer care already confirmed that it is 0 MAB till I use the credit card

 

[SSV]

Pretty much the title. They opened a savings account along with my CC. I have been fighting hard to close it, but to no avail yet. Anyone else faced the same issue ? How do I get it closed ?

Complain to PNO and ask for 0 MAB

Ask for the above, in the same conversation mention to them that they would be provided with RBI complaint number soon if not acted

 

[Grogu]

IndusInd does the same at the time of Legend CC application. Maybe you forgot to uncheck the consent box for a savings account.

 

[Vasuki]

Well customer care already confirmed that it is 0 MAB till I use the credit card

Then use it ..
If u r not having ocd about it .. that u want everything sorted type .
Take rupay platinum dc .. & u can use 100 rs off per month ..
Now its all upto you

 

[Bhavneet94]

I faced similar issue. When i called customer care, they asked me to visit branch. But i denied, since the acc got opened up against my will. I told them i wont take short leave from my Job just to visit your useless bank to close more useless account. He said i have to visit branch. I didnt visit. They started charging my account due to non maintenance. Then i filed complaint on consumer portal and explained the unathorised acc opening. After 2 days, nearest branch manager called regarding the complaint. I said i wont come to branch for closing the account. He denied. He said i have to come to branch to sign acc closing form and reversal of charge on acc. I said ok, let the complaint remain open, but i wont come. If needed i was ready to file complaint to RBI. Why the heck should i take leave or give up part of my salary just to visit branch between 9-5. He called back again after 2 days( as TAT for closing complaint was becoming longer). I told him send one of your person at branch to get acc closure and charges reversal form signed from me. Then a person came to my office. I signed and acc was closed. This was pure harassment. After few days i closed my cc too

 

[NShah]

Ye dekho @NShah

Ab yes bank bhi line mai h

Ab yahi trend chalenga sabhi bank Aisa hi karenge
T&C proper read karke ke application submit karne ka re baba 😝

 

[squarepizza]

I faced similar issue. When i called customer care, they asked me to visit branch. But i denied, since the acc got opened up against my will. I told them i wont take short leave from my Job just to visit your useless bank to close more useless account. He said i have to visit branch. I didnt visit. They started charging my account due to non maintenance. Then i filed complaint on consumer portal and explained the unathorised acc opening. After 2 days, nearest branch manager called regarding the complaint. I said i wont come to branch for closing the account. He denied. He said i have to come to branch to sign acc closing form and reversal of charge on acc. I said ok, let the complaint remain open, but i wont come. If needed i was ready to file complaint to RBI. Why the heck should i take leave or give up part of my salary just to visit branch between 9-5. He called back again after 2 days( as TAT for closing complaint was becoming longer). I told him send one of your person at branch to get acc closure and charges reversal form signed from me. Then a person came to my office. I signed and acc was closed. This was pure harassment. After few days i closed my cc too

wow They also told me the same . to come to the branch and submit the account closure form. I firmly denied visiting their branch. And since then I have escalated to PNO. Some employee called me few weeks back to tell me it will be closed within 1 week. But it has been more thank 1 week , thinking of escalating this to RBI now. What do you think ? Am I doing right ?

 

[squarepizza]

Ab yahi trend chalenga sabhi bank Aisa hi karenge
T&C proper read karke ke application submit karne ka re baba 😝

yaar ye cc agent ne kar diya hoga.. maine dekha bhi nhi. But the customer care guy told me it is the same process for everyone so idk

 

[Bhavneet94]

wow They also told me the same . to come to the branch and submit the account closure form. I firmly denied visiting their branch. And since then I have escalated to PNO. Some employee called me few weeks back to tell me it will be closed within 1 week. But it has been more thank 1 week , thinking of escalating this to RBI now. What do you think ? Am I doing right ?

Wait for 30 days atleast before escalating. Or try consumer portal

 

[squarepizza]

Wait for 30 days atleast before escalating. Or try consumer portal

Yes 30 days have passed since I first raised the complaint.

 

[its_karan]

So au is step sister of axis Bank

Yes bank is step sister of ICICI Bank 💀

Bas

Ab Family swap bacha hai

 

[Bhavneet94]

Yes 30 days have passed since I first raised the complaint.

Yes escalate then!

 

[Gaara]

In a way, having a zero-balance account with credit is cool. We can spend on their credit card and transfer the money to their zero-balance account, turning on auto-pay for the credit card bill. 🤔

 

[Shubham Yadav]

In a way, having a zero-balance account with credit is cool. We can spend on their credit card and transfer the money to their zero-balance account, turning on auto-pay for the credit card bill. 🤔

turning auto pay would not provide cashback for paying credit card bill

 

[Gaara]

turning auto pay would not provide cashback for paying credit card bill

Yes, I totally agree! But it’s inconvenient for people like me who don’t have HDFC or IndusInd bank debit cards for credit card bill payments. 😅