shutzz
TF Buzz
This is a story of wrong transaction made by me on 17Feb2025 on kotak app(IMPS). I accidentally sent inr 800 to someone else account and immediately lodge a complaint on kotak app then after few days i received a mail that kotak tried reaching beneficiary bank of baroda but as the transaction was wrongly done by myseld so it's not possible to reverse the transaction. 800 rupees is not a big amount but i still wanted to try recovering that money.
So, on 28March2025 i lodged a complaint on RBI portal after few days i received mail that money can't be refunded then i was hopeless and forgot that transaction. I was like it is true that accidents can't be undone specially in banking field.
But to my surprise i received the mail from RBI on 27May2025 that 800rs has been reversed to my kotak bank account on 12May2025 and then i checked my account and guess what? Funds was actually reversed.
Though it took around 2 months but it was worth to register a complaint.
So, on 28March2025 i lodged a complaint on RBI portal after few days i received mail that money can't be refunded then i was hopeless and forgot that transaction. I was like it is true that accidents can't be undone specially in banking field.
But to my surprise i received the mail from RBI on 27May2025 that 800rs has been reversed to my kotak bank account on 12May2025 and then i checked my account and guess what? Funds was actually reversed.
Though it took around 2 months but it was worth to register a complaint.