StanC Platinum Rewards Card approved after rejection

[Flashrider]

So I applied for StanC Platinum Rewards on 21 March and it got rejected immediately (Probably because I have multiple enquiries over the last quarter). I wrote an email asking for the reason of rejection and possibility of reconsideration.I received a call regarding my application on 23rd March from Standard Chartered and the lady took some more details, followed by ekyc and OTP verification and then asked me to complete the VKYC.

I completed the VKYC on 24th morning and recieved a reply to my mail few hours later (the standard reply stating that your application is rejected due to internal policies).

Now I was confused as on the one hand they were telling me my application was rejected but I also got the option of VKYC which was completed successfully. I waited a few days for any further information but got none.

So I mailed them again requesting for status update on my application on 28th.

The same evening I received the email stating my card was approved and the last 4 digits of the same.

Interesting I recieved a mail on 30th March (reply to mail on 28th) stating again that my application was rejected due to internal policies. This happened 2 days after I got approval email and a notification from bluedart that my card was out for delivery.

I faced something similar with HSBC.

 

[Cardiosniper]

So I applied for StanC Platinum Rewards on 21 March and it got rejected immediately (Probably because I have multiple enquiries over the last quarter). I wrote an email asking for the reason of rejection and possibility of reconsideration.I received a call regarding my application on 23rd March from Standard Chartered and the lady took some more details, followed by ekyc and OTP verification and then asked me to complete the VKYC.

I completed the VKYC on 24th morning and recieved a reply to my mail few hours later (the standard reply stating that your application is rejected due to internal policies).

Now I was confused as on the one hand they were telling me my application was rejected but I also got the option of VKYC which was completed successfully. I waited a few days for any further information but got none.

So I mailed them again requesting for status update on my application on 28th.

The same evening I received the email stating my card was approved and the last 4 digits of the same.

Interesting I recieved a mail on 30th March (reply to mail on 28th) stating again that my application was rejected due to internal policies. This happened 2 days after I got approval email and a notification from bluedart that my card was out for delivery.

I faced something similar with HSBC.

Same issue bro , I’m applied in jan , instant rejected. what to do now

 

[Flashrider]

Same issue bro , I’m applied in jan , instant rejected. what to do now

I have no idea how my card got approved so can't help in that regard, but if you don't have multiple queries after the first rejection try applying in April end

 

[Cardiosniper]

I have no idea how my card got approved so can't help in that regard, but if you don't have multiple queries after the first rejection try applying in April end

4 enquiries

 

[pprakash11]

So I applied for StanC Platinum Rewards on 21 March and it got rejected immediately (Probably because I have multiple enquiries over the last quarter). I wrote an email asking for the reason of rejection and possibility of reconsideration.I received a call regarding my application on 23rd March from Standard Chartered and the lady took some more details, followed by ekyc and OTP verification and then asked me to complete the VKYC.

I completed the VKYC on 24th morning and recieved a reply to my mail few hours later (the standard reply stating that your application is rejected due to internal policies).

Now I was confused as on the one hand they were telling me my application was rejected but I also got the option of VKYC which was completed successfully. I waited a few days for any further information but got none.

So I mailed them again requesting for status update on my application on 28th.

The same evening I received the email stating my card was approved and the last 4 digits of the same.

Interesting I recieved a mail on 30th March (reply to mail on 28th) stating again that my application was rejected due to internal policies. This happened 2 days after I got approval email and a notification from bluedart that my card was out for delivery.

I faced something similar with HSBC.

Share ur experience with HSBC as well

 

[Fplaystore99]

Which email you sent mail for reason and reconsider?

So I applied for StanC Platinum Rewards on 21 March and it got rejected immediately (Probably because I have multiple enquiries over the last quarter). I wrote an email asking for the reason of rejection and possibility of reconsideration.I received a call regarding my application on 23rd March from Standard Chartered and the lady took some more details, followed by ekyc and OTP verification and then asked me to complete the VKYC.

I completed the VKYC on 24th morning and recieved a reply to my mail few hours later (the standard reply stating that your application is rejected due to internal policies).

Now I was confused as on the one hand they were telling me my application was rejected but I also got the option of VKYC which was completed successfully. I waited a few days for any further information but got none.

So I mailed them again requesting for status update on my application on 28th.

The same evening I received the email stating my card was approved and the last 4 digits of the same.

Interesting I recieved a mail on 30th March (reply to mail on 28th) stating again that my application was rejected due to internal policies. This happened 2 days after I got approval email and a notification from bluedart that my card was out for delivery.

I faced something similar with HSBC.

 

[drakesri]

So I applied for StanC Platinum Rewards on 21 March and it got rejected immediately (Probably because I have multiple enquiries over the last quarter). I wrote an email asking for the reason of rejection and possibility of reconsideration.I received a call regarding my application on 23rd March from Standard Chartered and the lady took some more details, followed by ekyc and OTP verification and then asked me to complete the VKYC.

I completed the VKYC on 24th morning and recieved a reply to my mail few hours later (the standard reply stating that your application is rejected due to internal policies).

Now I was confused as on the one hand they were telling me my application was rejected but I also got the option of VKYC which was completed successfully. I waited a few days for any further information but got none.

So I mailed them again requesting for status update on my application on 28th.

The same evening I received the email stating my card was approved and the last 4 digits of the same.

Interesting I recieved a mail on 30th March (reply to mail on 28th) stating again that my application was rejected due to internal policies. This happened 2 days after I got approval email and a notification from bluedart that my card was out for delivery.

I faced something similar with HSBC.

Congratulations, is the SC rewards card better than SC smart card?

 

[pprakash11]

Congratulations, is the SC rewards card better than SC smart card?

No way.
SC Smart >>>> SC Rewards Platinum.

It's just we are applying SC Rewards Platinum because we wanted LTF card from SCB

 

[drakesri]

No way.
SC Smart >>>> SC Rewards Platinum.

It's just we are applying SC Rewards Platinum because we wanted LTF card from SCB

I thought SC smart is also LTF. At least for few

 

[Flashrider]

No way.
SC Smart >>>> SC Rewards Platinum.

It's just we are applying SC Rewards Platinum because we wanted LTF card from SCB

+1

 

[Flashrider]

Which email you sent mail for reason and reconsider?

customer.care@sc.com

 

[Theron]

Does CIBIL enquiry make by SC if we already hold one SC Card? Anybody has experience in such case?

 

[zaid_2913]

Does CIBIL enquiry make by SC if we already hold one SC Card? Anybody has experience in such case?

No, just authenticate using your card. No documents or CIBIL check

 

[BUDHRAJ]

i applied on 31st march, completed ekyc and vkyc
after that no update, mailed them, sometimes they say wait 10 days sometimes 21 days..

even psu banks process faster then sc

 

[selfietales]

i applied on 31st march, completed ekyc and vkyc
after that no update, mailed them, sometimes they say wait 10 days sometimes 21 days..

even psu banks process faster then sc

The same thing happened with us. I received a call for credit card on 29th July, in a few hours I completed all the steps including eKYC and Video KYC and then onwards nothing has happened.

No Mail, No ackowledgment/ phone call or even a rejection. Is this normal ?

Moreover, I cannot even check the application status anywhere.

 

[rahulsethi]

I also applied for SC Ultimate through paisabazaar, got an instant popup that my card is approved (I aint sure of that as I was still in PB app) today got a call from an SC agent taking few more details and Adhaar EKYC completed both and got an application no. As per the agent I should have received a VKYC link but instead I got an email stating their records show am an ETB so offered me 3 ways to verify to proceed further Debit Card, Credit Card or Mobile OTP. I hold a banking relationship and verified using Mobile OTP. Post which I got an application no through email but no VKYC link. ETB customers also need VKYC or are exempt? What to expect next? Btw SC has rejected my credit card applications multiple times in the past.

 

[BUDHRAJ]

I also applied for SC Ultimate through paisabazaar, got an instant popup that my card is approved (I aint sure of that as I was still in PB app) today got a call from an SC agent taking few more details and Adhaar EKYC completed both and got an application no. As per the agent I should have received a VKYC link but instead I got an email stating their records show am an ETB so offered me 3 ways to verify to proceed further Debit Card, Credit Card or Mobile OTP. I hold a banking relationship and verified using Mobile OTP. Post which I got an application no through email but no VKYC link. ETB customers also need VKYC or are exempt? What to expect next? Btw SC has rejected my credit card applications multiple times in the past.

sometimes if you applied previously and done vkyc, then you don't need to do vkyc or if your are an existing customer then also, no vkyc..

i tried for sc card in march, completed everything like ekyc and vkyc and physical verification and all but in the end rejected without any valid reason.
again this month i tried for sc smart card, applied online, recieved call for details, then ekyc, after that i directly recieved mail and message that vkyc completed, eventhough i didn't done anything (no vkyc this time), then after 2 days office verification then card approved..

 

[rahulsethi]

sometimes if you applied previously and done vkyc, then you don't need to do vkyc or if your are an existing customer then also, no vkyc..

i tried for sc card in march, completed everything like ekyc and vkyc and physical verification and all but in the end rejected without any valid reason.
again this month i tried for sc smart card, applied online, recieved call for details, then ekyc, after that i directly recieved mail and message that vkyc completed, eventhough i didn't done anything (no vkyc this time), then after 2 days office verification then card approved..

I never did VKYC but I am an existing customer.

 

[BUDHRAJ]

I never did VKYC but I am an existing customer.

then you don't need vkyc i guess...
now wait for office verification ( not always) and just wait for final decision, also don't trust chat support about application status.

if no response even after 3-4 days then ask for application status on twitter.

 

[rahulsethi]

then you don't need vkyc i guess...
now wait for office verification ( not always) and just wait for final decision, also don't trust chat support about application status.

if no response even after 3-4 days then ask for application status on twitter.

Today I got a call from a Stan C employee asking for an OTP, post which he said I will get a VKYC link via mail but instead of that I got an email with my application attached. This bank clearly is incomprehensible.