SBI Yono App Account Opening VKYC Issue - Query

[desiviru]

Hi, I am planning to open Insta Plus SA for my wife. From what I understand from all the posts is that vkyc agents are guaranteed available during early morning time.
So if I start my application at 8:45am, by 9am will I get the vkyc agent or should I start at a later time like 9:30am then by 9:45am will I get a hit?
Why I am trying to get this done in the early morning is because we both have to go to our jobs quickly! Dont want to schedule a slot for this the next day.

Also did you receive your passbook and debit card both together via Speedpost? Or separately?

10 AM to 5 PM is the time. You can start and complete application anytime. Login again and it will directly take you to vKYC.

 

[CarbonLogic]

10 AM to 5 PM is the time. You can start and complete application anytime. Login again and it will directly take you to vKYC.

I just tried filling the online application and unfortunately on the page where you have to enter PAN details, it keeps saying "Invalid PAN". Not able to proceed further from here.

 

[desiviru]

I just tried filling the online application and unfortunately on the page where you have to enter PAN details, it keeps saying "Invalid PAN". Not able to proceed further from here.

Many a times SBI YONO App has issues at one step or other step. Last time it was a debit card selection page one step before final submission. Took one week to resolve and no one was able to open acc. that time.

General Perspective: If you have branch near you, open there. I don't know why people these days don't want to get out of their comfort zone and visit for things personally. If they say they dont have time then this is just a lame excuse because I see most of them spending time on their mobiles doing nothing then just scorlling social media in their free time. Use that time for much better things in life.

 

[Mongo]

Just opened the account. What is a realistic time for debit card delivery?

 

[desiviru]

Just opened the account. What is a realistic time for debit card delivery?

5 to 14 days.

 

[CarbonLogic]

General Perspective: If you have branch near you, open there. I don't know why people these days don't want to get out of their comfort zone and visit for things personally. If they say they dont have time then this is just a lame excuse because I see most of them spending time on their mobiles doing nothing then just scorlling social media in their free time. Use that time for much better things in life.

Please dont give such generalized statements. If the Banks are providing online account opening facility, why should people not use it? Whats there to associate it with a comfort zone? According to you people should just use Cash for payments instead of UPI since UPI can also have issues and payment failures.

After I had the PAN issue, I actually went ahead to nearby branch and tried opening the account, guess what? Network issue, account not opened. Even today same issue. Now they are saying Monday it will surely open. They have already taken the biometric scan and submitted the form online. I dont know what exactly is causing the delay in account opening.

Yesterday evening I just tried once again resuming the application on YONO to see if its accepting the PAN card number, and guess what, it accepted it and the application was working normally. I did not complete it because I was concerned that if I completed the application and went ahead with Vkyc, would it conflict with the application sent by the Bank branch. (I asked bank branch if they can cancel the application, they said they already sent it, so cant cancel)

So now I am stuck for another 2 days.

And @Mongo opened the account on the same day.

 

[Mongo]

Please dont give such generalized statements. If the Banks are providing online account opening facility, why should people not use it? Whats there to associate it with a comfort zone? According to you people should just use Cash for payments instead of UPI since UPI can also have issues and payment failures.

After I had the PAN issue, I actually went ahead to nearby branch and tried opening the account, guess what? Network issue, account not opened. Even today same issue. Now they are saying Monday it will surely open. They have already taken the biometric scan and submitted the form online. I dont know what exactly is causing the delay in account opening.

Yesterday evening I just tried once again resuming the application on YONO to see if its accepting the PAN card number, and guess what, it accepted it and the application was working normally. I did not complete it because I was concerned that if I completed the application and went ahead with Vkyc, would it conflict with the application sent by the Bank branch. (I asked bank branch if they can cancel the application, they said they already sent it, so cant cancel)

So now I am stuck for another 2 days.

And @Mongo opened the account on the same day.

My experience wasn’t smooth either.
Created application but unable to do vKYC since no one was joining. On third day, application had expired so made a new one and did vKYC successfully on second attempt. Even that was cut off mid sentence but was counted as successful, lol.

 

[CarbonLogic]

My experience wasn’t smooth either.
Created application but unable to do vKYC since no one was joining. On third day, application had expired so made a new one and did vKYC successfully on second attempt. Even that was cut off mid sentence but was counted as successful, lol.

It seems you get a guaranteed vkyc agent early in the morning. Late after 1pm its questionable as Lunch time starts but never ends

 

[Mongo]

It seems you get a guaranteed vkyc agent early in the morning. Late after 1pm its questionable as Lunch time starts but never ends

Yes, my first attempt was at 1pm where it said no agents available and then I scheduled it to 1:30PM and after 10 mins an agent joined.

 

[CarbonLogic]

Yes, my first attempt was at 1pm where it said no agents available and then I scheduled it to 1:30PM and after 10 mins an agent joined.

Oh wait you can schedule a slot on the same day? Thats good, dint know that.