Premier to Eterna Upgrade

[alphadark7]

I've recently emailed to eterna@bobfinancial.com for upgrading my Premier card to Eterna.
They have asked me to do the process online but since I already hold 1 BOB card, there is no option to apply for 2nd card.

How do I do it? Offline? or with conversions@bobfinancial.com.

Conversions team will send a form to fill and sign but that form has BOB Fees and not LTF

How to proceed?

 

[Batmanbaba]

Finally, my Eterna is approved and I can see it on the Bob app.

My Bob Upgrade Timeline

May 29, 2022 - Applied for Bob Select
June 16, 2022 - Bob SELECT card got approved

Sept 13, 2022 - Raised a request to Conversions@bobfinancial.com for an Eterna upgrade(Paid card) with income documents.
Sept 16, 2022 - Bob rejected the request citing a less than a 12-month-old card.
Sept 16, 2022 - Same thread, sent a reply to reconsider since I was asking for the paid version.
Sept 19, 2022 - Got a mail from bob saying Eterna is not LTF but they can proceed with PAID version.
Sept 19, 2022 - Gave permission to proceed.
Sept 20, 2022 - Same mail with permission to proceed.
Sept 23, 2022 - Got a mail saying, it is being reviewed by higher authorities.
Sept 29, 2022 - Reminder mail about the status.
Oct 1, 2022 - Got approval email.
Oct 2, 2022 - Eterna visible on Bob app with an enhanced limit.

Thanks guys for the tips

The day eterna starts limiting 3.75% to certain categories..that fees will be a pain int the a**

 

[hks789]

The day eterna starts limiting 3.75% to certain categories..that fees will be a pain int the a**

For now, I have Rent payments that will waive off the annual fees. Next year I will have documents for LTF criteria, hopefully, they will make it LTF.
Else if there is no benefit, I will close the card .

 

[Rahul92]

Can we use c2c statement for upgrade of premier to eterna ?

 

[hashiro7hashiro7 is verified member.]

Can we use c2c statement for upgrade of premier to eterna ?

Currently, they are only accepting ITR or Salary slips.

 

[MS R]

requested for upgrade from premier to eterna 10m old card .. response i got

 

[hks789]

requested for upgrade from premier to eterna 10m old card .. response i got

View attachment 47954

Try again. Explicitly mention if you are okay with paid one. That's how i got it on 2-3 months old card

 

[MS R]

Try again. Explicitly mention if you are okay with paid one. That's how i got it on 2-3 months old card

will they offer LTF upgrade? ... if so i dont mind to wait 2 more months

 

[hks789]

will they offer LTF upgrade? ... if so i dont mind to wait 2 more months

That i am not sure. I have paid eterna.
Do try if you have 30l itr or significant spends on existing card.
People here have got LTF in both cases. No harm in trying your luck.

 

[MS R]

That i am not sure. I have paid eterna.
Do try if you have 30l itr or significant spends on existing card.
People here have got LTF in both cases. No harm in trying your luck.

will try bro

 

[MS R]

thanks for ur response

 

[Pramtesh]

requested for upgrade from premier to eterna 10m old card .. response i got

View attachment 47954

Yes. Old card should be 12 months old. But if you are eligible. You can approach them after few months. I was able to upgrade after 8-9 months of my 1st card

 

[MS R]

Yes. Old card should be 12 months old. But if you are eligible. You can approach them after few months. I was able to upgrade after 8-9 months of my 1st card

was it paid or LTF bro??

 

[Pramtesh]

was it paid or LTF bro?

I managed to convince them for LTF

 

[MS R]

I managed to convince them for LTF

can u check DM

 

[pranjal1984]

I had Premier since December 2023. I had requested them for Eterna and sent them all documents on 9th April 2024. Today I got mail from BOB cards that my request for Eterna upgrade is processed. It was very fast and they processed within 4 days . I was expecting them to take a month time going by earlier feedbacks.

 

[MS R]

I had Premier since December 2023. I had requested them for Eterna and sent them all documents on 9th April 2024. Today I got mail from BOB cards that my request for Eterna upgrade is processed. It was very fast and they processed within 4 days . I was expecting them to take a month time going by earlier feedbacks.

is your upgrade processed as LTF??

I requested for upgrade as well and got this reply.. (paid)


I

 

[pranjal1984]

It is chargeable.

 

[Pramtesh]

I had Premier since December 2023. I had requested them for Eterna and sent them all documents on 9th April 2024. Today I got mail from BOB cards that my request for Eterna upgrade is processed. It was very fast and they processed within 4 days . I was expecting them to take a month time going by earlier feedbacks.

Thats very super quick.

 

[PKMKB]

Hi,

I requested their customer support to upgrade my 1.5-year-old Premier to Eterna based on my income documents on May 29th.

I checked with their support multiple times, and they kept saying it was pending approval from higher authorities.

On June 14, they made a Cibil enquiry.

On June 15, I got a limit enhancement offer on my Premier card, which I accepted.


Now I again asked them for an update on my upgrade request, to which CRM customer support replied that I recently had a limit upgrade, so I would have to wait for another 12 months. I told them that the Eterna upgrade request was raised last month, and in the meantime, you people sent a pre-approved limit enhancement offer, which I accepted. I don't understand why you can't proceed with my upgrade request, as I have been holding the Premier card for the last 1.5 years. The support quoted that the minimum CC limit required for Eterna is 2 lakhs.

I have now further escalated my matter to the escalation team.

What are my chances of getting Eterna now?

 

[pprakash11]

Hi,

I requested their customer support to upgrade my 1.5-year-old Premier to Eterna based on my income documents on May 29th.

I checked with their support multiple times, and they kept saying it was pending approval from higher authorities.

On June 14, they made a Cibil enquiry.

On June 15, I got a limit enhancement offer on my Premier card, which I accepted.


Now I again asked them for an update on my upgrade request, to which CRM customer support replied that I recently had a limit upgrade, so I would have to wait for another 12 months. I told them that the Eterna upgrade request was raised last month, and in the meantime, you people sent a pre-approved limit enhancement offer, which I accepted. I don't understand why you can't proceed with my upgrade request, as I have been holding the Premier card for the last 1.5 years. The support quoted that the minimum CC limit required for Eterna is 2 lakhs.

I have now further escalated my matter to the escalation team.

What are my chances of getting Eterna now?

Now since from July 2024, all BOB cards are going to become useless why you are worried/excited to take Eterna ??