I booked a BLR to BOS (via Mumbai, Zurich) flight through Cleartrip with a single ticket/ PNR no.
Even after multiple emails and tweets, not getting a straight reply from either Vistara (BLR to BOM) nor SwissAir (BOM to BOS) on which counter I should checkin (Vistara or SwissAir) in Bangalore, and whether the immigration will happen in BLR or BOM !!! Both airlines is pointing to the reach out to the other one!
There is about 90 min layover in BOM, and I am worried if they ask me to do immigration in Mumbai, I may miss the connection. Also, in such case if either airline will take responsibility.
Just wanted to share the experience. In future will stick to single airline bookings!
Even after multiple emails and tweets, not getting a straight reply from either Vistara (BLR to BOM) nor SwissAir (BOM to BOS) on which counter I should checkin (Vistara or SwissAir) in Bangalore, and whether the immigration will happen in BLR or BOM !!! Both airlines is pointing to the reach out to the other one!
There is about 90 min layover in BOM, and I am worried if they ask me to do immigration in Mumbai, I may miss the connection. Also, in such case if either airline will take responsibility.
Just wanted to share the experience. In future will stick to single airline bookings!