PNB Credit cards experience | Application process and time

[abythomas557]

Hi,
Can any one share the experience with Punjab national bank credit cards?

 

[scoryze]

Try to check in PNB Genie app till evening..most probably you will get your digital card there.

Thanks, I can see my Rupay select card now on genie app. Should I activate it? I read somewhere that you don't get the physical card if you activate it before getting physical card.

 

[Rkr]

Thanks, I can see my Rupay select card now on genie app. Should I activate it? I read somewhere that you don't get the physical card if you activate it before getting physical card.

Nothing like this...Just activate the pnb genie app and after activation you will able to see your digital card .Link on bhim or paytm whatever app you like and start enjoying scan and pay feature on rupay CC.Within 5 to 7 days you will get your physical card at your registered address most probably by DTDC courier.Hope it help.

 

[KT Shanmuganathan]

Thanks, I can see my Rupay select card now on genie app. Should I activate it? I read somewhere that you don't get the physical card if you activate it before getting physical card.

It is true, it happens for me.

Please activate the card after 48 hours once you see the card details in mobile app.

 

[Rkr]

You mean,you have not got your physical card after activation of digital card

It is true, it happens for me.

Please activate the card after 48 hours once you see the card details in mobile app.

 

[KT Shanmuganathan]

You mean,you have not got your physical card after activation of digital card

Yes, I activated my card once I got the virtual card due to this physical card was delivered for more than 2 weeks.

when i check with customer care, they asked me all the story, then they raise for a new credit card and asked me to don't activate for 48 hours once i get the virtual card. i got new credit card in a week and activated after i got the new card

 

[D7162]

I also received similar reply, then I replied back saying I already applied through your web only and VKYC is also completed - then they reply they are waiting for auditor approval - their tracking still shows VkYC not applicable

After a long wait, I received message yesterday saying my Video KYC has been approved - still its not showing as Approved in Genie app. Now what ? Normally how many days they take once VKYC is approved?

 

[panu24]

After a long wait, I received message yesterday saying my Video KYC has been approved - still its not showing as Approved in Genie app. Now what ? Normally how many days they take once VKYC is approved?

within 2 days probably you will get card approved sms

 

[WandereR]

Does PNB also do a phyical kyc/verification or office verification? Or is vkyc enough?
(It's hard to go through 63 pages of this thread )

 

[scoryze]

Does PNB also do a phyical kyc/verification or office verification? Or is vkyc enough?
(It's hard to go through 63 pages of this thread )

There was no office / physical KYC for my application. Only did video KYC.

 

[panu24]

Does PNB also do a phyical kyc/verification or office verification? Or is vkyc enough?
(It's hard to go through 63 pages of this thread )

Yes PNB does only VKYC.

 

[D7162]

within 2 days probably you will get card approved sms

Still nothing from pnb.. very very slow

 

[funatlearn]

Very good experience for me.
Applied on 1st June, vkyc immediately.
Card approved on 5th June, got ecard, and started using 6th June. Physical card expected in 1-2 days.
Card did not work on 5th. Takes 24 hrs from issue date to get activated by bank(as per cc executive)

 

[funatlearn]

I applied online and has no previous relationship with pnb.
I had sent 2yrs ITR on email in addition to uploading during application at creditcardpnb2@pnb.co.in

 

[WandereR]

Just completed vkyc. Shows vKYC status and verification status both as "Not applicable". The vkyc personnel said I'd get the card though.

 

[KT Shanmuganathan]

I applied for Rupay Platinum CC on 3rd June(Saturday Night around 11PM) . When I Track the Application, it shows vKYC status and vKYC Verification Status as "Not Applicable".
I even tried the Complete your Video KYC on the website. After Entering Application No -> OTP -> Aadhaar No -> Aadhaar OTP.
It says "You're Done".


Not sure what to do. Can someone suggest.
PS: I don't have any Relationship with PNB.

If you have any relationship with PNB then there is no need to complete VKYC

 

[panu24]

Just completed vkyc. Shows vKYC status and verification status both as "Not applicable". The vkyc personnel said I'd get the card though.

Yes I think it's normal to show PNB that vkyc even after completion as "Not Applicable". You will get your card if you completed vkyc just wait for card to be processed further.

 

[panu24]

Still nothing from pnb.. very very slow

Probably tomorrow you should receive approved message.

 

[Rkr]

Just completed vkyc. Shows vKYC status and verification status both as "Not applicable". The vkyc personnel said I'd get the card though.

If you vkyc is completed then after some time you will get message like this..."Dear XXXX, your Video KYC with PNB has been approved. Please download PNB Genie App to track your application status.-PNB"

Have you got any such message ?

 

[WandereR]

If you vkyc is completed then after some time you will get message like this..."Dear XXXX, your Video KYC with PNB has been approved. Please download PNB Genie App to track your application status.-PNB"

Have you got any such message ?

Yes, got that after I posted here

 

[Rkr]

Yes, got that after I posted here

Now send last 2 year ITR,Bank statements of 6 month,Salaary slip if you have ,pan and adhar to ""creditcardpnb2@pnb.co.in"" with heading like "ITR documents for Application ref no- XXXXXXXX""Where xxxxx is your application ref number for faster decision on your application.