Payment failure & details not reflecting in SBI Unipay

[Survivor35]

hello team,

I have paid 49600 rs for my cousin's icici with my hdfc dc on sbi unipay today.initially it showed succesful and later i saw "payment failed and incase of
any debit,it will be credited in 3-4 business days". The amount that showed up in the page was 496 rs and there is no info about the transaction anywhere inspite of
giving my mobile number & email address.

what should i do to ensure the refund of 49600 is tracked & credited.

 

[sriniak1303]

my mail was bounced when i wrote to this email id

Same with me. Mail was bounced

 

[SamPtnk]

my mail was bounced when i wrote to this email id

My mail was delivered
But no reply in last 6 days

 

[SamPtnk]

Anyone got refund on debit card ? If yes which bank card ?

No one got refund for Dc
Made transaction on 20th still no refund

 

[vinodkugsiya54]

Anyone got refund from their debit card transaction failed on SBI unipay?
If yes from which bank?

 

[Akash.nagori]

Try using upi qr or upi id method to pay transactions will not fail

 

[kushhh]

Try using upi qr or upi id method to pay transactions will not fail

My Transaction failed lol... 10k in the air

 

[Akash.nagori]

My Transaction failed lol... 10k in the air

Mine got successful 7050 inr

 

[anantnitish]

Try using upi qr or upi id method to pay transactions will not fail

For me it never worked

 

[CHOCOPANDA]

How to raise chargeback

 

[nishadthakur]

How did you contact Hdfc ?
I mean raise the dispute ?

https://www.hdfcbank.com/personal/resources/forms-centre/forms-center-personal/online-dispute-form
Online dispute form

 

[0xfallup]

Received the other failed transaction too today.(i.e., in 3 working days)
I guess failed transactions done using CC/UPI are being settled within 3 to 4 working days(this was in my case).

Transactions done using debit cards are taking longer time to settle as many say.

CC UPI transaction done on 20 march , still waiting for refund

 

[cnu431]

CC UPI transaction done on 20 march , still waiting for refund

My transactions were small amount i just tried for testing and paid using amazon pay credit card. They were failed. Fortunately my refund is processed without any problems.

 

[scn]

Just an update to everyone

Refund received today at day time (8th April, reversal process by merchant on 6th April as seen in credit description) for the debit card failed payment which is done on 21st March


Sidewise: I do the following but it does not matter

• 3-4 mail to sbi.bbps email id in the gap of 2-3 days, nothing happen as they do not response. Might be they read but not response and process refund directly, who knows
• Already sync with my bank 5 days and bank told wait for 15 working days in the case of debit card refund.
• Also try to contact on twitter DM yesterday. Twitter DM provide the ticket ID and social email id so that they forward the complain internally to the concerned department. I forwarded this mail by and they social team acknowledged to me and forward the mail to concerned department today internally. However, Refund already available today so I no need to go it further.

 

[narun2001]

I got my refund for the transaction made on March 30.

 

[raghu.rokda]

All refunds will automatically progressed

Do nothing simply wait & watch only

Some takes time, some processed early

Do no mail, no call, no X etc

 

[qf037x42v]

My payment done on 3rd via dc is refunded this morning.

 

[nits123]

Best way to pay credit card bill is auto debit instruction from savings account..100/200 Rs cashback is peanut. If you keep collecting these cashbacks, you cannot buy a motorcycle after 50 years....Focus on generating CASH/Wealth not collecting pitty cashback amounts...it is not worth the effort.

 

[sxchzy]

you are either naive or unaware to think unipay was used for a mere 100/200 cashback

 

[nits123]

I am keen to join SBI unipay if someone bought a cycle bike from the cashback of SBI unipay

 

[sxchzy]

you have missed the train brother
and if you minted it properly the benefits were in 5 digits if not lakhs