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Need Suggestion on Amex Plat Travel Retention Options

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Lucifer311

TF Buzz
My Amex Plat Travel is due for renewal next month, called customer care to close the card because I don't want to pay the renewal fee of 5000+GST.
They offered 3 options as below to retain my card account-
  1. They will reduce the fee by 50 %, i need to pay 2500+GST for renew
  2. They will waive the renewal fee after deducting 10000 MR points
  3. I need to spend 1.5L in next 90 days & they will revert the fees i paid along with GST. I will be getting regular rewards & milestone benefit as well on that spend.
The last option I feel is better, but need suggestion from you guys.
 
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Pavvan said:
Waited for 20 mins on line to connect to agent..Asked for gold charge annual review (2 lakh+ spend last year)
Said no offer review available
card closed in 10 seconds 🙁

never seen amex being so rude

Gold charge card closed 🙁
Click to expand...
Yeah that's not new, I closed my gold charge last year after transaction declines bcz their system wasn't trained for me to be using the card for 50k+ in single swipe. When I complained, they didn't waive off the fees but were happy to close the card immediately. Closed the card then and there.
 
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yashvijay said:
I only use MR points for MB, no other redemption so far. But I think with Atlas I'll have accor as hotel partner and can always rely on DCB smartbuy but air miles is one place where Arlas stands out over Amex. But maybe for just one year I'll keep the card just to see if I can hit milestones using category of transactions blocked by others.

How do you use Amex for such categories like insurance, rent, govt spends like taxes or utilities like electricity bills? APay cap is 10k p.m. so that's just 1.2L in a year that too now with 1.5% charges.
Click to expand...
I have two trifectas within family hence Amex is primary driver across almost all forms of spends primarily being Insurance, Electricity, Utilities, Groceries, Society Maintenance, Fuel, Taxes (through Canara gateway), etc.

Don’t have expense towards rent.

Approx Apay requirement comes to 4-5 lacs annually. When it’s not possible to pay through it usually use it directly then.

Between Amazon, Rewards multiplier, park plus (and sometimes magicpin) purchase limit gets sufficed.

And yes for some use cases it makes sense to hold it even post 1.5% plus tax charges. Mine is one of them.

Only difference is till next renewal for me if they don’t waive off fees then I have already taken atlas to divert spends to. As of now fees have got waived for all this year hence keeping it.

Have listed potential areas of spends on this post

Post in thread 'AMEX PLATINUM TRAVEL CARD BEST WAYS TO SPEND'
https://www.technofino.in/community...vel-card-best-ways-to-spend.10632/post-408480
 
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jk51 said:
I have two trifectas within family hence Amex is primary driver across almost all forms of spends primarily being Insurance, Electricity, Utilities, Groceries, Society Maintenance, Fuel, Taxes (through Canara gateway), etc.

Don’t have expense towards rent.

Approx Apay requirement comes to 4-5 lacs annually. When it’s not possible to pay through it usually use it directly then.

Between Amazon, Rewards multiplier, park plus (and sometimes magicpin) purchase limit gets sufficed.

And yes for some use cases it makes sense to hold it even post 1.5% plus tax charges. Mine is one of them.

Only difference is till next renewal for me if they don’t waive off fees then I have already taken atlas to divert spends to. As of now fees have got waived for all this year hence keeping it.

Have listed potential areas of spends on this post

Post in thread 'AMEX PLATINUM TRAVEL CARD BEST WAYS TO SPEND'
https://www.technofino.in/community...vel-card-best-ways-to-spend.10632/post-408480
Click to expand...
That's really helpful! I'm not sure if Park Plus accepts Amex for fastag recharge, other than that where do you use park plus? Can't use on fuels 😛 have an EV now. Also never tried magicpin.

The one thing that I do want to know from you is how do you get annual fee waiver from them? How much is your spend on plat travel? Do you stop at ₹4L or do you continue to use it?

How much Amazon Vouchers are you able to buy from various platforms other than reward multiplier?
 
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yashvijay said:
That's really helpful! I'm not sure if Park Plus accepts Amex for fastag recharge, other than that where do you use park plus? Can't use on fuels 😛 have an EV now. Also never tried magicpin.

The one thing that I do want to know from you is how do you get annual fee waiver from them? How much is your spend on plat travel? Do you stop at ₹4L or do you continue to use it?

How much Amazon Vouchers are you able to buy from various platforms other than reward multiplier?
Click to expand...
ParkPlus mostly for fueling and voucher purchase.

I simply request for the same since past 8 years haven’t faced an issue yet. On plat travel I don’t spend post 4 lacs.

I stay within Apay purchase limits for Amazon which is 30k monthly for the time being.

Through park plus roughly 5k apart from Amex rewards multiplier.
 
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jk51 said:
ParkPlus mostly for fueling and voucher purchase.

I simply request for the same since past 8 years haven’t faced an issue yet. On plat travel I don’t spend post 4 lacs.

I stay within Apay purchase limits for Amazon which is 30k monthly for the time being.

Through park plus roughly 5k apart from Amex rewards multiplier.
Click to expand...
Amazon Pay voucher limit of 30K is combined on magicpin/gyftr or just gyftr? I believe gyftr limit was 10K per card per month.
 
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jk51 said:
If you are not into Platinum Travel collection or Mariott then Amex Platinum Travel is not useful for you. But fact remains it’s one of the few cards in the market with hardly any exclusions especially for milestone owing to which makes it kind of hard to ditch it if one expenses such categories are significant.

If you are into Accor/ITC or Foreign Air Miles Programs (with fair amount of travel overall) then only Atlas makes sense. That being said there is always a subtle fear of points claw back/show me your invoice tantrum in future with Axis. If one is fine with this then it’s one of the best all rounder card as well.
Click to expand...
Yes I'm keeping Amex Travel for the same reason , I pay school fee for my kids using Amex and get rewards for same , as long as school accepts Amex will keep it
 
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Pavvan said:
Waited for 20 mins on line to connect to agent..Asked for gold charge annual review (2 lakh+ spend last year)
Said no offer review available
card closed in 10 seconds 🙁

never seen amex being so rude

Gold charge card closed 🙁
Click to expand...
Wow , I'm Amex travel is up for renewal next month ..
Should I call now or wait ?

My primary use if for school fee

Which other cards give benifit on school fee payment

I have
Hdfc infina
Biz black
Axis magnus burgundy
Axis select
Sbi BPCL
Amex travel
 
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drabhishekladdha said:
Wow , I'm Amex travel is up for renewal next month ..
Should I call now or wait ?

My primary use if for school fee

Which other cards give benifit on school fee payment

I have
Hdfc infina
Biz black
Axis magnus burgundy
Axis select
Sbi BPCL
Amex travel
Click to expand...
I have similar set of cards and ended up closing Amex Plat Travel

For school fees, best card to use is Magnus Burgundy… It also takes you to AEP bucket during the months of school fees so much better returns. No use of Plat travel really
 
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sourpai said:
I have similar set of cards and ended up closing Amex Plat Travel

For school fees, best card to use is Magnus Burgundy… It also takes you to AEP bucket during the months of school fees so much better returns. No use of Plat travel really
Click to expand...
Ok thanks
I did not recive points for school fee payement on magnus , so stopped using it
Will try again though
My school fee spends are around 4L , so will try again .
 
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drabhishekladdha said:
Yes I'm keeping Amex Travel for the same reason , I pay school fee for my kids using Amex and get rewards for same , as long as school accepts Amex will keep it
Click to expand...
Yes educational payments are also good avenues for milestone especially online (if it doesn’t work on POS) for Amex. Btw atlas also gives miles esp on direct POS swipes (subject to MCC of course) for this category.
 
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TripleAce said:
I’m struggling to use the Plat Travel. Most places in my city don’t accept it and so far I have not yet achieved the 1.9L milestone.
Closing the card seems to the only option left 😞
Click to expand...
For most users Amex usually makes sense if they have online moderate-heavy spends owing to its low offline acceptance. I have a link posted above about various avenues to spend through Amex. Check that out if it helps.
 
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