Need Suggestion on Amex Plat Travel Retention Options

[Lucifer311]

My Amex Plat Travel is due for renewal next month, called customer care to close the card because I don't want to pay the renewal fee of 5000+GST.
They offered 3 options as below to retain my card account-

1. They will reduce the fee by 50 %, i need to pay 2500+GST for renew
2. They will waive the renewal fee after deducting 10000 MR points
3. I need to spend 1.5L in next 90 days & they will revert the fees i paid along with GST. I will be getting regular rewards & milestone benefit as well on that spend.

The last option I feel is better, but need suggestion from you guys.

 

[yashvijay]

Waited for 20 mins on line to connect to agent..Asked for gold charge annual review (2 lakh+ spend last year)
Said no offer review available
card closed in 10 seconds 🙁

never seen amex being so rude

Gold charge card closed 🙁

Yeah that's not new, I closed my gold charge last year after transaction declines bcz their system wasn't trained for me to be using the card for 50k+ in single swipe. When I complained, they didn't waive off the fees but were happy to close the card immediately. Closed the card then and there.

 

[jk51]

I only use MR points for MB, no other redemption so far. But I think with Atlas I'll have accor as hotel partner and can always rely on DCB smartbuy but air miles is one place where Arlas stands out over Amex. But maybe for just one year I'll keep the card just to see if I can hit milestones using category of transactions blocked by others.

How do you use Amex for such categories like insurance, rent, govt spends like taxes or utilities like electricity bills? APay cap is 10k p.m. so that's just 1.2L in a year that too now with 1.5% charges.

I have two trifectas within family hence Amex is primary driver across almost all forms of spends primarily being Insurance, Electricity, Utilities, Groceries, Society Maintenance, Fuel, Taxes (through Canara gateway), etc.

Don’t have expense towards rent.

Approx Apay requirement comes to 4-5 lacs annually. When it’s not possible to pay through it usually use it directly then.

Between Amazon, Rewards multiplier, park plus (and sometimes magicpin) purchase limit gets sufficed.

And yes for some use cases it makes sense to hold it even post 1.5% plus tax charges. Mine is one of them.

Only difference is till next renewal for me if they don’t waive off fees then I have already taken atlas to divert spends to. As of now fees have got waived for all this year hence keeping it.

Have listed potential areas of spends on this post

Post in thread 'AMEX PLATINUM TRAVEL CARD BEST WAYS TO SPEND'
https://www.technofino.in/community...vel-card-best-ways-to-spend.10632/post-408480