Mobikwik complaint regarding CC Bill payment

[rj_arora]

Irresponsible companies like Mobikwik have the time to post their marketing content on Twitter, but they don’t have the time to respond to my complaint on Twitter. I paid my Amex CC bill of Rs. 8687 via my ICICI debit card on Mobikwik on Sep 4. Money was deducted from my account but it hasn’t been credited to my CC account and moreover, that transaction is not even visible in my transaction history in my Mobikwik account!!
They are not responding on Twitter and LinkedIn
What to do guys? Please help me.

 

[bhavyegoel]

Irresponsible companies like Mobikwik have the time to post their marketing content on Twitter, but they don’t have the time to respond to my complaint on Twitter. I paid my Amex CC bill of Rs. 8687 via my ICICI debit card on Mobikwik on Sep 4. Money was deducted from my account but it hasn’t been credited to my CC account and moreover, that transaction is not even visible in my transaction history in my Mobikwik account!!
They are not responding on Twitter and LinkedIn
What to do guys? Please help me.

Such glitches are common with Mobikwik. Better wait for 5-6 more days for the credit to happen.

 

[rj_arora]

Such glitches are common with Mobikwik. Better wait for 5-6 more days for the credit to happen.

The transaction is not even visible in my transaction history in my Mobikwik account!! Is it also common?

 

[bhavyegoel]

The transaction is not even visible in my transaction history in my Mobikwik account!! Is it also common?

Yes I have faced this in past.

 

[rj_arora]

Yes I have faced this in past.

Oh okay. Thank you! Are you positive that the credit will happen in 5-6 days?

 

[bhavyegoel]

Oh okay. Thank you! Are you positive that the credit will happen in 5-6 days.

I am hopeful but I dont use Mobikwik due to its unreliability.

 

[rj_arora]

I am hopeful but I dont use Mobikwik due to its unreliability.

Thanks bro. I will also not use it from now on