Magnus card approved but not delivered

[navonline7]

I applied for Magnus on 31 Dec, 2022 and received an SMS confirmation on 4 January, 2023 saying my application was approved. However, nothing has happened since then. I applied offline and the person who processed my application is not picking up my calls now. Not sure at what stage my application is. I was able to track my application till last week but unable to do that anymore as my application number is not fetching any details. Any idea what might be the issue? @TechnoFino @Abhishek012

 

[navonline7]

it has already been 3 business (and 5) days since the card was printed, still waiting for it to be dispatched

 

[CCgeek]

+1 same issue here, printed on 13th but no movement thereafter

Quick update, my card got delivered today. The dispatch message from Axis came today morning showing date of 17th for dispatch.

 

[RajBlr]

Quick update, my card got delivered today. The dispatch message from Axis came today morning showing date of 17th for dispatch.

Congrats.

I told you anytime you will receive it.

Seems like you received SMS and card on the same morning.

 

[navonline7]

My card was dispatched yesterday. It is expected to be delivered tomorrow.
@CCgeek you got metal Magnus, not the PVC one, right?

 

[RajBlr]

My card was dispatched yesterday. It is expected to be delivered tomorrow.
@CCgeek you got metal Magnus, not the PVC one, right?

All Magnus comes in Metal only, as you are HNI for AXIS

Check your bluedart tracking it might have reached your nearest delivery or so, as BD does it faster (<24hrs from dispatch to delivery in Metros)

 

[navonline7]

All Magnus comes in Metal only, as you are HNI for AXIS

Check your bluedart tracking it might have reached your nearest delivery or so, as BD does it faster (<24hrs from dispatch to delivery in Metros)

some on the forum received PVC Magnus, hence wanted to check
BD will deliver it tomorrow

 

[ARV]

I applied for Magnus on 31 Dec, 2022 and received an SMS confirmation on 4 January, 2023 saying my application was approved. However, nothing has happened since then. I applied offline and the person who processed my application is not picking up my calls now. Not sure at what stage my application is. I was able to track my application till last week but unable to do that anymore as my application number is not fetching any details. Any idea what might be the issue? @TechnoFino @Abhishek012

Same issue with my friend but for vistara infinite, card was approved on 14th Dec, still not delivered. He has called, written a mail to PNO. No response at all

 

[CMG]

Same issue with my friend but for vistara infinite, card was approved on 14th Dec, still not delivered. He has called, written a mail to PNO. No response at all

Find the customer ID and send a support email from axisbank.com/support. If no response is received within 3 days, escalate the issue using the escalation matrix and reference the same number while doing so. Directly contacting PNO will result in delayed responses.

 

[ARV]

Find the customer ID and send a support email from axisbank.com/support. If no response is received within 3 days, escalate the issue using the escalation matrix and reference the same number while doing so. Directly contacting PNO will result in delayed responses.

Tried everything the cust id SMS is also not giving any response. He has written to PNO. They have created a SR, waiting for the reply

 

[CCgeek]

My card was dispatched yesterday. It is expected to be delivered tomorrow.
@CCgeek you got metal Magnus, not the PVC one, right?

Yes it is metal

 

[CCgeek]

Congrats.

I told you anytime you will receive it.

Seems like you received SMS and card on the same morning.

Yes and in fact Blue Dart delivery message came before Axis message

 

[pate]

After many declined and approval communications, finally received last 4 digits of card and SMS with generic pdf file. Hope they deliver it now

 

[navonline7]

Update: Got my Magnus today

 

[RajBlr]

Update: Got my Magnus today

Congrats and welcome to Magnus group 👏

Happy earning of miles/hotel points while diligently spending and meeting Magnus milestone to max earn/utilize the Edge rewards!

 

[RajBlr]

After many declined and approval communications, finally received last 4 digits of card and SMS with generic pdf file. Hope they deliver it now

You are almost there then, keep your fingers cross, will receive your card/delivery dispatch SMS soon

 

[navonline7]

Congrats and welcome to Magnus group 👏

Happy earning of miles/hotel points while diligently spending and meeting Magnus milestone to max earn/utilize the Edge rewards!

thanks buddy

 

[madhuvk]

Update: Got my Magnus today

Hello ,

Can you please let me know how can i contact you. i have some questions , will you clarify please
Thanks

 

[pate]

You are almost there then, keep your fingers cross, will receive your card/delivery dispatch SMS soon

Received it yesterday. 😉

 

[RajBlr]

Received it yesterday. 😉

Congrats 👏

Happy and wise spending by earning extra rewards and hitting Milestone rewards to reap max benefits as well

 

[navonline7]

Hello ,

Can you please let me know how can i contact you. i have some questions , will you clarify please
Thanks

sure, please DM me here, on Technofino