LTF Magnus Burgundy Welcome Benefit denied

[knowbie]

Got the Magnus Burgundy as LTF in Nov-23

Did not receive any sms after the first transaction. Reached out to CC twice in Dec-23 who acknowledged that the welcome sms should have come but since it did not they will raise a request in the backend to get the benefit. I was asked to signup on Thriwe website where I received an error that number was not registered. This was the case all through December across multiple connects with CC.

Finally in Jan first week I reached out to Axis Thriwe help desk over phone who then redirected me to their WhatsApp number to share email and phone along with error I was facing during login. After a week they got back saying the number and email was not pushed to them by Axis to avail the welcome benefit.

Raised a request over email with Axis Priority support and they replied back that Welcome benefit will only be offered to cards which are not LTF or not NIL fee cards.

Has this been the experience for others who got their M4B?

 

[OverdosingOnCopium]

Pls suggest the best use of Luxe voucher, I am in a same dilemma as all of these voucher has their pros and cons and currently I might not be using any of these so thinking to either sell them to someone

Use it at Ferragamo

 

[shake-all-Sphere]

Use it at Ferragamo

i am bit confused about this vouchers I got M4B and i saw three vouchers one for 5k another for 2.5 k and 10 k voucher all shows you can claim them

 

[Riva]

I took Yatra 5k voucher and also redeemed it.

Can you elaborate? Can you use the voucher for a family booking on yatra. Can I use it for a one way flight booking on yatra for self+2?
If not, what is the best use of Luxe voucher?

 

[H2O]

Can you elaborate? Can you use the voucher for a family booking on yatra. Can I use it for a one way flight booking on yatra for self+2?
If not, what is the best use of Luxe voucher?

Yatra voucher is applicable on single person ticket.

 

[Riva]

Yatra voucher is applicable on single person ticket.

Thanks, that's a real bummer!! I don't have any single travel plans anytime soon. They might as well not give these shitty welcome benefits if they want to add so many conditions.

There is a very limited list of outlets that accept luxe vouchers as well. Tata cliq was a way better option I think.

 

[Rag]

Thanks, that's a real bummer!! I don't have any single travel plans anytime soon. They might as well not give these shitty welcome benefits if they want to add so many conditions.

There is a very limited list of outlets that accept luxe vouchers as well. Tata cliq was a way better option I think.

yes Tata cliq is better option.. I was also not aware of one person condition for Yatra voucher.. learned after opting for same. sold it to someone else in good discount..

 

[drdaga]

What is the best voucher to get? I got Rs 5K voucher for M4B LTF

u upgraded frm Magnus —> MB n got 5k voucher?

 

[drsel]

u upgraded frm Magnus —> MB n got 5k voucher?

Take the 5000 Yatra voucher and use it for flights. That is the best deal

 

[drdaga]

Take the 5000 Yatra voucher and use it for flights. That is the best deal

i mean do we get welcome bonus if we hd upgraded magnus —> magnus burgundy LTF ?

 

[drsel]

i mean do we get welcome bonus if we hd upgraded magnus —> magnus burgundy LTF ?

No, not possible
It is clearly mentioned on the website.

Now the 5000 Yatra is only for new customers paying 35400, not those getting a free upgrade

 

[drsel]

Premium support also told me that now it is very difficult to get Magnus burgundy card.
probably more difficult than Infinia

 

[drsel]

Because big spenders over 1.5 lakh in a calendar month are getting a ridiculously high return of 14%

 

[agrprashant]

Saw this now. I had applied for a magnus Burgundy in September(have been a Burgundy customer for more than half a decade), but in their usual fashion they sent a magnus card. They both look similar so I didn't realise to I spoke to customer care in October. I raised a complaint. Was assured will get the Burgundy card soon. Got busy and remembered in Jan, again raised the issue with my RM and the card division. Finally got the card in Feb but the welcome benefit link didn't work. Again the usual back and forth(we should have an intercom connection with axis) and finally this month I got the welcome rewards and chose Tata cliq vouchers of 10,000/-.

Axis is often horrible at basic tech.

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[mgforce]

u upgraded frm Magnus —> MB n got 5k voucher?

No, for fresh M4B LTF