My experian score is dropped from 818 to 756 because LazyPay reported overdue amount of Rs. 100.
Let me tell you complete story.
In October I decided to close my LazyPay account and mailed them and within 4-5 days they closed my account and also issued NOC for loan account.
Cut to 1st November I get message that statement has been generated with due amount of Rs. 100. I right away called customer care and told them I already closed my account then why statement has been generated for Rs. 100. They said your account was just deactivated not closed and also we by mistake credited the cashback of Rs. 100 to your account and now we reversed it, that's why there's due and you have to pay.
I didn't want to fight because it's just Rs. 100 so paid and asked them to close my account permanently and they did and sent me NOC again.
Today when I checked my experian report, to my surprise my score dropped 62 points. When i checked report I saw PayU Finance shown overdue of Rs. 100.
I already mailed them but haven't heard from them till now. What should be my course of action? Should I also complaint to RBI? @TechnoFino @Wealth is my birth right! @TheMentalist
Let me tell you complete story.
In October I decided to close my LazyPay account and mailed them and within 4-5 days they closed my account and also issued NOC for loan account.
Cut to 1st November I get message that statement has been generated with due amount of Rs. 100. I right away called customer care and told them I already closed my account then why statement has been generated for Rs. 100. They said your account was just deactivated not closed and also we by mistake credited the cashback of Rs. 100 to your account and now we reversed it, that's why there's due and you have to pay.
I didn't want to fight because it's just Rs. 100 so paid and asked them to close my account permanently and they did and sent me NOC again.
Today when I checked my experian report, to my surprise my score dropped 62 points. When i checked report I saw PayU Finance shown overdue of Rs. 100.
I already mailed them but haven't heard from them till now. What should be my course of action? Should I also complaint to RBI? @TechnoFino @Wealth is my birth right! @TheMentalist
