Kotak Bank "811 Super Savings Account" Benefits - Important Update 🚨 🚨

[Raghav2006Raghav2006 is verified member.]

To receive the 5% CB on the Super Debit Card spends you need to credit 5k every month in a single txn, thats one of the main criteria for it.

Although I am aware of that, but I did it only for first 1-2 months. Then I stopped and kept on receiving

 

[6ix9ine]

May month ka puch raha hu?

May month mai zomato-amazon ki trick nhi thi. June mai aayi hai, if you did zomato-amazon in may then 6540 mcc tag hua hoga = no cashback for you.

 

[6ix9ine]

Didn't receive cb this month, showing missed this month.
What does this mean?

You didn't credit ₹5K, hence no cashback. Credit 5K today so your transactions of this month gets covered into cashback cycle.

 

[VISION]

Hey @6ix9ine Is the SaveSage app for cc bill payment working now on Kotak 811 Super DC? @Abhishek012

my brother received for last month yesterday.

 

[Raghav2006Raghav2006 is verified member.]

You didn't credit ₹5K, hence no cashback. Credit 5K today so your transactions of this month gets covered into cashback cycle.

Understood, didn't know they were actually checking it.
Added 10k 2-3 days ago, hence safe for this month.

 

[pratik077]

May month mai zomato-amazon ki trick nhi thi. June mai aayi hai, if you did zomato-amazon in may then 6540 mcc tag hua hoga = no cashback for you.

Aacha,
Thanks 👍

 

[CarbonLogic]

Received Cashback for May

Calculated CB: 271
Received: 234

So I reviewed my spends and found out that out of 2 of the Amazon purchases that I did, 1 did not get considered for cashback because "description" mentioned its "Amazon Pay India Private" vs "www amazon in". Even though both the Amazon purchases were regular purchases, the merchant through which payment is going is randomized I guess. Very unfortunate. I am not sure if this can be disputed?

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Update-

P.S: I have sent them a mail at Level 1 with transaction details of what txn they did not consider for Cashback.

Link for GR: https://www.kotak.com/en/customer-service/grievance-redressal/personal-banking/level-1.html

Update:

Received a call from Kotak. Essentially they said that if your purchase gets tagged with "Amazon Pay" then you are f***d.

Even if I can provide them proof of purchase showing that its a physical item and not Utility/Wallet load/any ineligible transaction, they wont consider it.